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Windows 7: windows System Image fails at about 150 gigs

14 Jun 2015   #1
rm22

windows 7 home premium 64 bit
 
 
windows System Image fails at about 150 gigs

i'm trying to create a system image (Win7 home ) on an external drive, but it fails after writing about 150gig of an estimated 160gigs. i have done the following...

- chkdsk /r on source and destination - both drives are fine
- using a 500gig external drive with 330gig free & a 1 TB drive with 800 gigs free - both fail at about 150gig
- defrag on destination drive - same failure
- increased external drive system protection level to 100% - same failure

i'm out of ideas... other than backing up & deleting data files before writing the image to get it well below 150gig. is there an image size limit setting or something?

thanks all

edit - actual message is "... I/O device error 8007045D


My System SpecsSystem Spec
.
14 Jun 2015   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Are you locked in and fully committed to using Windows Backup and Restore, rather than another application?
My System SpecsSystem Spec
14 Jun 2015   #3
rm22

windows 7 home premium 64 bit
 
 

that would be my preference - it's not my pc
My System SpecsSystem Spec
.

14 Jun 2015   #4
Andyrids

Windows 7 x64 SP1
 
 

Did you run chkdsk /r from the recovery console ?
My System SpecsSystem Spec
14 Jun 2015   #5
mjf

Windows 7x64 Home Premium SP1
 
 

I would also try a different USB port. As alluded to above you could try the free Macrium Reflect. You can run this from the the Macrium Recovery pe CD.
Imaging with free Macrium
BTW a 160 GB image for the OS partition is getting too large in my opinion because of the time to image and reimage. The owner of the PC might want to move some data off the OS partition.
My System SpecsSystem Spec
14 Jun 2015   #6
rm22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Andyrids View Post
Did you run chkdsk /r from the recovery console ?
no - on the pc chkdsk /r was run at startup and on the external drive it was run from an admin cmd prompt
My System SpecsSystem Spec
14 Jun 2015   #7
rm22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by mjf View Post
I would also try a different USB port. As alluded to above you could try the free Macrium Reflect. You can run this from the the Macrium Recovery pe CD.
Imaging with free Macrium
BTW a 160 GB image for the OS partition is getting too large in my opinion because of the time to image and reimage. The owner of the PC might want to move some data off the OS partition.
i'll try a different usb port - but i think i might have done this already inadvertently

that is what i'm eventually going to do - make a data partition - but i wanted to have an image first - like i said above i could try deleting the user data to make the image and then restore to the new partition, but this shouldn't be necessary - and might not help anyway - 160gig shouldn't be too big these days
My System SpecsSystem Spec
14 Jun 2015   #8
rm22

windows 7 home premium 64 bit
 
 

well - the system image worked when i changed USB ports which i thought was crazy so i tried it again on the port it had just worked on and... it failed.

out of curiosity, why would changing USB ports make a difference?

still don't know what's going wrong with these images but i'm going to move on with the drive partition - just for others reference i'll post back if the errors disappear with the new partition minus the data files
My System SpecsSystem Spec
14 Jun 2015   #9
Andyrids

Windows 7 x64 SP1
 
 

That I/O error is telling you that there is problems reading/writing to the disk, bad clusters / blocks is the usual problem in that case (though a defective USB cable or port can also produce the same error) chkdsk /r should have taken roughly an hour to run if it was looking for and reallocating any bad blocks. Though I have known it to not find them all in the past after only one run and even then depending on the severity / quantity of bad blocks zero filling the entire drive at times has been the only solution but obviously you need the data backed up first like you are trying to do...

I would not be using windows imaging for this task... In situations like this the only imaging software I have found to work with bad drives is Drive Image XML don't let the crappy looking GUI put you off, this program will also tell you where the bad blocks are and continue reading unlike other software.
My System SpecsSystem Spec
15 Jun 2015   #10
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by rm22 View Post

out of curiosity, why would changing USB ports make a difference?
Two possibilities:
1) The specific port USB/Hub electronics is faulty
2) The USB PC connector /cable is faulty.

I would be looking at 2). Try Changing your cable on the "bad" port. I don't think it is the imaging software based on what you have said.
My System SpecsSystem Spec
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 windows System Image fails at about 150 gigs




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