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Windows 7: System image restore failed, error 0x80042412

04 Jan 2016   #1
Tsremix777

Windows 7 Ultimate 64bit
 
 
System image restore failed, error 0x80042412

My mothers hp computer had a failing hard drive. (It kept giving warnings telling her to backup her files.) It was a 500gb 1tb HDD, and I purchased a 750gb replacement hard drive for her. After a bit of struggling, I managed to get a system image backup saved onto a 1tb external hard drive. I created a system repair disc, replaced the hard drive, and tried to restore. I got the error "The system image restore failed. No disk that can be used for recovering the system disk can be found." (0x80042412) The old hard drive still works, if that information is useful. It's also worth mentioning that the actual used space from the system image was around 350gb.

I believe she's running windows 7 home premium 64bit. Any suggestions?

Edit: "Thanks for the help, guys. I went ahead and followed ThrashZone's advice and made another image with macrium, then decreased the main partition size to fit on the new hard drive, and it worked flawlessly."


My System SpecsSystem Spec
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04 Jan 2016   #2
paul1149

Linux Lite 2.8 x64 (full-featured, fast, rock-solid)
 
 

Is the system image in its own partition?
My System SpecsSystem Spec
04 Jan 2016   #3
Tsremix777

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by paul1149 View Post
Is the system image in its own partition?
There is only one partition on the drive, which contains the image backup folder and a few office documents.
My System SpecsSystem Spec
.

04 Jan 2016   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Have you initialized/formatted the new drive?
My System SpecsSystem Spec
04 Jan 2016   #5
Tsremix777

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Have you initialized/formatted the new drive?
Using the command prompt I entered the exact commands:
diskpart
list disk
select disk 0
clean
create partition primary
format quick fs=ntfs
assign
exit

I then restarted and retried the restore, but I got the same results.

Also, I'm not plugging in the external hard drive until after the computer has booted via the repair disk.
My System SpecsSystem Spec
04 Jan 2016   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

What program did you use to create the image of the old hard drive?.
My System SpecsSystem Spec
04 Jan 2016   #7
paul1149

Linux Lite 2.8 x64 (full-featured, fast, rock-solid)
 
 

Quote   Quote: Originally Posted by Tsremix777 View Post
There is only one partition on the drive, which contains the image backup folder and a few office documents.
Do I understand this correctly? You have the image on the same partition you want to restore to? If so, that's not going to work. The image must be in an partition independent of the new OS partition, or it would be wiped as the new partition is laid down.

Does the existing install work well? If not, it would be better to do a fresh Reset on the new drive than to restore from an image.
My System SpecsSystem Spec
05 Jan 2016   #8
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by paul1149 View Post
Quote   Quote: Originally Posted by Tsremix777 View Post
There is only one partition on the drive, which contains the image backup folder and a few office documents.
Do I understand this correctly? You have the image on the same partition you want to restore to? If so, that's not going to work. The image must be in an partition independent of the new OS partition, or it would be wiped as the new partition is laid down.

Does the existing install work well? If not, it would be better to do a fresh Reset on the new drive than to restore from an image.
That's not the way I read the OP's post. The old hard drive it failing, they made an image to a 1tb external drive. Purchased a new 750gb hard drive & installed it & then tried to install the image to that new drive, with no success.

That's why I am asking what program was used for the back up image, so we can see what may be wrong.
My System SpecsSystem Spec
05 Jan 2016   #9
paul1149

Linux Lite 2.8 x64 (full-featured, fast, rock-solid)
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
That's not the way I read the OP's post. The old hard drive it failing, they made an image to a 1tb external drive. Purchased a new 750gb hard drive & installed it & then tried to install the image to that new drive, with no success.
You're absolutely right. I stand corrected!

Quote   Quote: Originally Posted by Tsremix777
Also, I'm not plugging in the external hard drive until after the computer has booted via the repair disk.
It looks like this is a backup image made by the Win7 built-in facility? Can you navigate to the external hard drive via the restore function? If not, have you tried having the external drive plugged in at boot?
My System SpecsSystem Spec
05 Jan 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yes it would be nice to know what you used to create the image and restore disk
This is the recommended program to do the tasks with,
Imaging with free Macrium

Windows not so much :/
My System SpecsSystem Spec
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 System image restore failed, error 0x80042412




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