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Used system recovery disks purchased from ACER not working
Hi all,
I stumbled across your site while looking for help on recovering my system. I am NOT a computer whiz, and so some of the information to fix this computer is way over my head. I figured I would try here to see if it is something I can do. So I have an Acer Aspire running windows 7. One day, not sure why, the DOS screen came up and said operating system not found. I tried the Alt-F10 trick, which did nothing, and I figured I would order the recovery disks from Acer for my particular computer. I put them into the system hit f12 to bring up the boot sequence and selected CD/DVD drive. it start to run and them when it got to the Acer recovery page, on the partition screen, like where it is, those lines were blank. I attempted to take out the hard drive and put it back in to make sure it wasn't something loose in there.
To my question. I have two computers (one is the broken one) that are running Windows 7 Home, but neither one had a reinstall disk for Windows 7 in case it crashed because it was installed by the OEM? Sorry if I didn't say that right. I tried making a system disk from the computer that works and put it into the broken one, but the one that works is a HP and the broken one is an Acer. Now some screen for HP is coming up on the Acer. I am lost. Anyone with any advice or help with this would be appreciated. By the way, I am a nurse, not a tech person so instructions will have to be explained for the novice.
Thank you in advance for your help.
Alexa