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Windows 7: Creation of Win 7 System Image to External Drive Fails

11 Mar 2016   #1
Durango

 
Creation of Win 7 System Image to External Drive Fails

I have two Seagate 2TB external drives that I want to use for backup purposes (system image only). The older drive is USB 2.0 and it works fine, whether it's plugged into a 2.0 or 3.0 port.

My new drive is USB 3.0, and it is causing me problems. It will store data files, but not a system image. When I try to create a system image of my Win 7 Pro C: drive (and by default the EFI System Partition), it goes through the following steps:
- Windows is saving the backup
- Preparing to create the backup
- Preparing media
- Backing up EFI System Partition
At that point I get the Backup Failed screen shown in the attachment.

I am totally perplexed as to why one drive is successful and the other is not. Any help/advice would be appreciated. Thanks in advance.




Attached Thumbnails
Creation of Win 7 System Image to External Drive Fails-backupfailed.jpg  
My System SpecsSystem Spec
.
11 Mar 2016   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try to make the image with this command where "S" is the address of the disk to where the image is written. You may need to change that to reflect your setup.:

wbadmin start backup -backupTarget:S: -include:C: -AllCritical -quiet
My System SpecsSystem Spec
11 Mar 2016   #3
Durango

 

Quote   Quote: Originally Posted by whs View Post
Try to make the image with this command where "S" is the address of the disk to where the image is written. You may need to change that to reflect your setup.:

wbadmin start backup -backupTarget:S: -include:C: -AllCritical -quiet
Well that is certainly worth trying.........thanks much for the advice.

Since C is the drive I'm trying to backup to external drive N, then I assume my command would be
wbadmin start backup -backupTarget:N: -include:C: -AllCritical -quiet
My System SpecsSystem Spec
.

11 Mar 2016   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Correct !! And run command prompt as admin.
My System SpecsSystem Spec
11 Mar 2016   #5
Durango

 

Quote   Quote: Originally Posted by whs View Post
Try to make the image with this command where "S" is the address of the disk to where the image is written. You may need to change that to reflect your setup.:

wbadmin start backup -backupTarget:S: -include:C: -AllCritical -quiet
OK, I tried (twice) backing up to drive I and got the attached error message. What should I do next? Thanks.


Attached Thumbnails
Creation of Win 7 System Image to External Drive Fails-commandprompt.jpg  
My System SpecsSystem Spec
11 Mar 2016   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Hmm, looks like your VSS is kaputt. Try this command first:

"%windir%\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation"
My System SpecsSystem Spec
11 Mar 2016   #7
Durango

 

Quote   Quote: Originally Posted by whs View Post
Hmm, looks like your VSS is kaputt. Try this command first:

"%windir%\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation"
OK, I will. But I have a quick question. Where does VSS reside in my system? The reason I ask is because I can successfully create a system image of C: on another older Seagate drive (USB 2.0), as well as on an internal drive. It's only on my new Seagate drive (USB 3.0) that is causing me problems. Actually I have two new USB 3.0 external drives.........both have the same problem.
My System SpecsSystem Spec
11 Mar 2016   #8
Durango

 

Quote   Quote: Originally Posted by whs View Post
Hmm, looks like your VSS is kaputt. Try this command first:

"%windir%\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation"
Me again. I guess I don't know exactly how to enter this command.....I always get confused on the %'s.

If I am at the Administrator: Command Prompt screen, this is what I see:
C:\Windows\system32>
What exactly do I enter at this prompt?
My System SpecsSystem Spec
11 Mar 2016   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Just copy and paste it the way I posted it.
My System SpecsSystem Spec
11 Mar 2016   #10
Durango

 

Quote   Quote: Originally Posted by whs View Post
Just copy and paste it the way I posted it.
That's what I did, both with and then without the "" marks. Attached are the error notices I got. So I am doing something wrong.


Attached Thumbnails
Creation of Win 7 System Image to External Drive Fails-capture1.jpg  
My System SpecsSystem Spec
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 Creation of Win 7 System Image to External Drive Fails




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