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Windows 7: Genie 9 Backup Service Stops Running

23 Mar 2016   #1
artmanphoto

Windows 7 Professional 64 Bit
 
 
Genie 9 Backup Service Stops Running

I have three Windows 7 Professional PC's. Last December I purchased backup software called Genie 9 Professional and installed it on each machine. The "Genie Timeline Service" service stops running and continuous backup stops until I check and discover the service has stopped. I then have to go to Control Panel > Administrative Tools > Component Services > Services (Local) and restart the Genie Timeline Service. After I restart the service Genie runs for a few days then the service stops again.

I have worked with Genie Tech Support for several weeks and they do not know why the service stops running. I installed Genie 9 Pro on my daughter's Windows 7 Pro machine at Christmas and she is not having any troubles like I am. Genie Tech Support has finally told me they do not know why the Genie Timeline Services stops running and they have offered me a refund. Genie has many good features and I would like to try to solve this problem instead of getting a refund.

Does anyone have experience with Genie 9 Timeline backup and does anyone know why services stop running?

Thanks, Bill


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 Genie 9 Backup Service Stops Running




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