Im trying to fix a boot error on a new install. No HDD installed


  1. Posts : 3
    Windows 7 Pro 64bit
       #1

    Im trying to fix a boot error on a new install. No HDD installed


    I bought a refurbished computer with no hard drive. I bought a HDD to install, but when I tried to install windows 7 though a recovery disk, I get error code 0xc000009e. I tried replacing the DVD drive, still same error. Thought the new HDD is bad so I removed it. Tried to boot windows from CD still getting same error message. Any ideas how to fix the error? The only things attached to the computer are the monitor, keyboard and mouse. I have a Compaq Elite 8000 SFF with Intel Core 2 E8400 processor. I upgraded the 2GB RAM to 8GB.
      My Computer


  2. Posts : 2,774
    Windows 7 Professional 64-bit
       #2

    What exactly is this recovery disk? Where did it come from? Reason for asking: OEM Windows is "married" to whatever computer it was first installed into, usually factory-installed. If this is a Retail Windows install dvd, then it should have installed. You mentioned booting the dvd without the HD installed, I'm wondering if the recovery dvd has a bad smudge or bad sector on it.
      My Computer


  3. Posts : 3
    Windows 7 Pro 64bit
    Thread Starter
       #3

    Its a recovery disk I made from my other computer. Unfortunately a different manufacturer. I tried to get the ISO from Microsoft to download the windows 7 file for my new one, but it will not do that for pre-installed windows without the original windows product code not the OEM key.
      My Computer


  4. Posts : 13,576
    Windows 10 Pro x64
       #4

    You can not use a recovery dvd from another pc.

    Post what version of windows 7 you want, what language, and what bit rate, 32 or 64 and we will post the link to download a fresh iso file from Microsoft.

    If you want W7 Pro SP1 64 bit, then here ya go.

    http://software-download.microsoft.c...e4c3cc103c913a


    Links are valid for 24 hours from the time of creation.
    Links expire: 6/9/2016 6:26:21 PM UTC

    You`ll need a key to activate windows, good luck :)
      My Computer


  5. Posts : 241
    Windows 7 Ultimate, Windows 8.1 Pro, Linux Mint/Cinnimon (Triple Boot)
       #5

    1. Turn off and remove all power sources from PC.

    2. Hold power button in for 30 seconds just to make sure caps are drained.

    3. Remove battery from motherboard.

    4. Disconnect all drives from motherboard. All hard drives, all external drives, DVD and CD ROM drives. (Leave USB ports connected)

    5. Replace battery (Make sure it has a charge. It usually does.)

    6. Connect power and monitor to the PC and turn on PC.

    7. Let me know what you see after this. (You will likely need to reset your date and time stamp in your Bios)
      My Computer


  6. Posts : 2,774
    Windows 7 Professional 64-bit
       #6

    AddRAM said:
    ...You'll need a key to activate windows...
    Addendum: I removed the earlier-placed URL because of a following post by Layback Bea.
    THANKS Layback Bear, I appreciate you weighing in! :)
    Last edited by RolandJS; 08 Jun 2016 at 18:28.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    As far as I know this post by Noel still holds true. I have not been able to find anything that contradicts this.

    **If anybody else can find something that makes this (below) untrue please let me know.**

    Please read.

    Can buy Windows key without media.

    Quote:
    Noel D Paton
    Noel D Paton replied on

    Insider MCC: Content Creator

    Reply In reply to deleted message

    "Peter0.0" wrote in message news:6f018df2-4d42-4aee-8d74-838cda9f3063...
    Seems good... Thanks!


    There are NO legal sales of Keys for Windows other than with accompanying software - if you buy from this shop it will almost certainly turn out to be a counterfeit copy. Most such sales will work for a limited period, until the number of activations exceeds the limit, at which time MS will Block the Key from further activations and all current installs will become flagged as non-genuine.
    If you've already made a purchase and installed the product I recommend that you visit the Windows 7 Genuine forum and read the Announcements and stickies there - and post an MGADiag report to have the key checked.
    Microsoft forums - Windows 7 Genuine Advantage Validation Issues (Windows 7)

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Noel Paton
    Nil Carborundum Illegitemi -
    No, I don't work for Microsoft!
    Noel's Windows Helpsite - Homepage
    3 people found this helpful
      My Computer


  8. Posts : 241
    Windows 7 Ultimate, Windows 8.1 Pro, Linux Mint/Cinnimon (Triple Boot)
       #8

    Best to begin with a refreshed platform


    If this PC lets you get online there is a chance that it will look for firmware upgrades at some point. Be prepared to update your Bios. A reset to factory specs is best in such circumstances as you describe in your lead post. You can always use what data you have on the original drive later, once you get a proper o/s up and running, by connecting it as a secondary drive and accessing the files drag and drop style to your new installation. I would recommend (after saving the files you want to keep) to reformat the secondary (original) drive afterward but keep it connected to the motherboard as some of these older OEM type PCs use firmware that identifies your PC as being legitimately licensed. The same goes for your CD and/or DVD ROM drives (as I once learned the hard way). I know it's a pain. Let us know how you are progressing.

    *edit* Oh, I forgot that you do not have the original hard drive. That could be a bit of a problem. You may have to go to the manufacturer's web site and see if they have some recovery tools there for your make and model. Perhaps flashing the Bios from a USB might be the fix? You could likely make a bootable recovery flash drive as some manufacturers offer software for this. It's looking more and more like a CMOS/FIRMWARE/BIOS issue.
      My Computer


  9. Posts : 3
    Windows 7 Pro 64bit
    Thread Starter
       #9

    Thanks to everyone for your help and thanks to AddRam for the ISO file. Seems to be up and working with new install. Just need to do my updates and go to HP website for updated drivers.
      My Computer


  10. Posts : 241
    Windows 7 Ultimate, Windows 8.1 Pro, Linux Mint/Cinnimon (Triple Boot)
       #10

    Glad to read you got it up and running.
      My Computer


 

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