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Windows 7: Error message when trying to use "Repair your Computer" on repair disc

09 Jul 2016   #1
Staarlite

Windows 7 Home Premium 64bit
 
 
Error message when trying to use "Repair your Computer" on repair disc

I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:

"System Recovery options
This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".

I've read another post that says the issue may be the Service Pack 1 download:

"I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."

This is the only explanation I can find for my situation.

Has anyone experienced this problem and what is the solution?

I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....

Any/all help appreciated.


My System SpecsSystem Spec
.
09 Jul 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My understanding is, if your system has SP-1 installed your Repair Disc must also have SP-1.

If your Image doesn't have SP-1 I suggest making a new Image that includes SP-1.
My System SpecsSystem Spec
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 Error message when trying to use "Repair your Computer" on repair disc




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