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Windows 7: W 7 hangs when trying to use backup&restore

23 Nov 2009   #1
mikemy

windows 7
 
 
W 7 hangs when trying to use backup&restore

My system hangs up every time I try to use W7 backup utility. Any ideas what can cause it?


My System SpecsSystem Spec
.

23 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Just a guess from your information. Do you have enough free space on your HD, to do the Back UP?
My System SpecsSystem Spec
23 Nov 2009   #3
mikemy

windows 7
 
 

Tons of space (I'm using external 500 Gb drive) plus I didn't get anywhere to tell it what and where I want to backup. As soon as I click on any button in "Backup and Restore" window computers hangs up
My System SpecsSystem Spec
.


23 Nov 2009   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Did you just install W7?
My System SpecsSystem Spec
24 Nov 2009   #5
r2d2snuts

Windows 7 64 Clean Install
 
 

I have the same problem. I can make a backup, though I can't change any of the settings. Also, I can't use any of my restore points, though I can see a list of them.
I used windows backup in vista with out any problem! Any ideas?
My System SpecsSystem Spec
24 Nov 2009   #6
myself

Triple boot XP Pro Vista Ultimate W7 Ultimate
 
 

Recently I had problems also with copying/backing up files. I disabled the realtime protection of Windows Defender and my problem is solved!

Donīt know if this has anyting to do with it, but I think itīs worth a try.
My System SpecsSystem Spec
24 Nov 2009   #7
r2d2snuts

Windows 7 64 Clean Install
 
 

I tried that but it didn't work. Thank you anyway.
My System SpecsSystem Spec
24 Nov 2009   #8
mikemy

windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
Did you just install W7?
Yes, about a week ago. I should have done a clean install but I was lazy and did upgrade... What's interesting I've got Acronis True Image 2009 that's not compatible (according to Microsoft) with W7 but it works fine.
My System SpecsSystem Spec
24 Nov 2009   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by mikemy View Post
Quote   Quote: Originally Posted by richc46 View Post
Did you just install W7?
Yes, about a week ago. I should have done a clean install but I was lazy and did upgrade... What's interesting I've got Acronis True Image 2009 that's not compatible (according to Microsoft) with W7 but it works fine.
The resaon I posed the question is that I am thinking, maybe, you should copy on Acronis and then do a clean install. If it works with the clean instal,l bite the bulle,t and reinstall your programs. If not just put your original back with
acronis.
My System SpecsSystem Spec
24 Nov 2009   #10
r2d2snuts

Windows 7 64 Clean Install
 
 

I seem to have fixed my backup issue. I found that when I turned my anti virus off (Kaspersky Internet Sercurity 2010) that I could carry out a backup as normal. Also I can now use restore points when needed. Hope this helps.
My System SpecsSystem Spec
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 W 7 hangs when trying to use backup&restore




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