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Windows 7: System Restore error. 0x80070005.

19 Dec 2009   #1
DarKHawK

Windows 7 x64
 
 
System Restore error. 0x80070005.

Hello,

I have this incurable problem (looks like a curse) with system restore.

Whenever I try to restore any older restore points I have the restore operation ends miserably with the error message "system restore could not access a file" and the event viewer shows "An unspecified error occurred during System Restore. Additional information: 0x80070005"

The restore fails in normal boot, safe mode, and System repair environment "The one next to safe mode in the F8 window"

I don't have Norton nor Zone Alarm nor roxio, I use ESET Smart Security 4 and I've used system restore numerous times while ESET is installed, plus if the problem was eset then why would it fail even in the system repair environment.

I tried also resetting the security and registry permissions using this Aaron Stebner's WebLog : Solving setup errors by using the SubInACL tool to repair file and registry permissions.

I'm out of ideas and in need of help.

I also tried "sfc /scannow" and "chkdsk /r", also tried manually created and automatically created restore points.

A side question, is there a log file for the restore operation?
A log file that shows which files were restored and which had problems?
If such a file exists it would be very helpful in diagnosing this strange problem.

Thanks in advance.

Windows 7 x64 Ultimate here.


My System SpecsSystem Spec
.

21 Dec 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by DarKHawK View Post
Hello,

I have this incurable problem (looks like a curse) with system restore.

Whenever I try to restore any older restore points I have the restore operation ends miserably with the error message "system restore could not access a file" and the event viewer shows "An unspecified error occurred during System Restore. Additional information: 0x80070005"

The restore fails in normal boot, safe mode, and System repair environment "The one next to safe mode in the F8 window"

I don't have Norton nor Zone Alarm nor roxio, I use ESET Smart Security 4 and I've used system restore numerous times while ESET is installed, plus if the problem was eset then why would it fail even in the system repair environment.

I tried also resetting the security and registry permissions using this Aaron Stebner's WebLog : Solving setup errors by using the SubInACL tool to repair file and registry permissions.

I'm out of ideas and in need of help.

I also tried "sfc /scannow" and "chkdsk /r", also tried manually created and automatically created restore points.

A side question, is there a log file for the restore operation?
A log file that shows which files were restored and which had problems?
If such a file exists it would be very helpful in diagnosing this strange problem.

Thanks in advance.

Windows 7 x64 Ultimate here.
Sometimes a possible solution is so easy and close no one can see it. Go to help and support type in turn off system restore, follow those instructrions. Shut down, boot up, then turn on SR. No guarantees, but based upon other posters questions, you have at least 50% chance of being up and running. Either way let us know.
My System SpecsSystem Spec
21 Dec 2009   #3
Ch@n

 

The error states file access denied. It seems your login is not able to access that specified file due to permission constraint. Turn off UAC and check.

Dont forget to try the above steps by richc46.
My System SpecsSystem Spec
.


21 Dec 2009   #4
DarKHawK

Windows 7 x64
 
 

Thanks richc46 and dreamsinside for the reply.

I did try to disable and then enable system restore but it didn't help, and I have UAC disabled.

I managed to solve my problem by a Repair Install, it might seem a drastic measure, but it was my last option.

I agree that the problem was that There was something wrong with the permissions of the files/registry which prevented the restore operation from finishing correctly, and with no log file for the restore operation to look at, there was nothing else I could do.
My System SpecsSystem Spec
21 Dec 2009   #5
Ch@n

 

Glad you were able to solve the issue yourself. Happy 7ing.
My System SpecsSystem Spec
11 Mar 2010   #6
CraXJaX

Windows 7 Ultimate x86
 
 

Hi.. Now I'm having this problem and I really don't want to do a repair install..
Is there any workaround?
My System SpecsSystem Spec
28 Jul 2010   #7
binet

windows 7
 
 
system restore error

if you have mcaffee installed or norton disable access protection, tamper protection before operate system restore . These protection block if a soft try to modify antivirus files
My System SpecsSystem Spec
28 Jul 2010   #8
gregrocker
Microsoft MVP

 

Try the least intrusive yet effective AV, free Microsoft Security Essentials.
My System SpecsSystem Spec
05 Sep 2010   #9
mtngzr

win 7 home premium 64
 
 

I had the same problem, tried all of the above, and finally realized that I needed to dismount the True Crypt image before creating the restore point. Take a close look at your system to make sure you don't have a similar situation.
My System SpecsSystem Spec
13 Feb 2013   #10
Accommodation

Win 7 Ultimate x64
 
 

I have also been tearing my hair out trying to work out why I get this error during System restore.

In my case it was Panda Internet Security 2012 and 2013. You need to COMPLETELY UNINSTALL Panda Internet Security to get rid of the error, disabling various bits of it doesn't work.
My System SpecsSystem Spec
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 System Restore error. 0x80070005.




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