Hi, Welcome to SF,
You could try few steps
1) Type Services in Start Menu Search Box, hit Enter. Make sure that the Volume Shadow Copy
Service is Running and set on Automatic. If the Status of System Restore Service is not Started, Start it. Also set it on Automatic if it is not. A reboot may be required. Reconfirm again, and now try.
2) Type eventvwr.msc /s in Start Menu Search Box & hit Enter to open the Event Viewer. Double-click on Applications & Services Logs and see if you are able to evaluate the event description or the cause of problem.
3) Reset the Repository
Boot into Safe Mode
without networking and open a command prompt as administrator.
Now Type net stop winmgmt and hit Enter. This will stop the Windows Management Instrumentation Service
Next go to C:\Windows\System32\wbem and rename the repository folder to repositoryold
Now again open a command prompt as administrator, type net stop winmgmt and hit Enter.
Next Type winmgmt /resetRepository and hit Enter.
Now see if you can create a System Restore Point manually.
Hope some of this helps.