New
#1
create system image fails- device not connected
I recently built a Windows 7 home premium PC with an Intel 160 GB SSD as (C) and second 1TB HDD as (D). I also have a DVD burner as (H). All three drives are SATA running in AHCI mode.
Immediately after installing just windows, I used the windows backup feature to successfully create a system image to a local disk (D) which was and still is nearly empty.
The next day, after installing drivers, updates, and a few programs, I went to create a second system image but this time it failed. The process started as it should have but halfway through it failed with the following message:
"The backup failed"
"The device is not connected (0x8007048f)"
At that point, after exiting the program, the D drive does not appear in "My Computer". Upon rebooting the D drive reappears.
I searched the web and found some references to checking whether volume shadow copying services and their depenent services were working and that didn't help.
Another reference said to try updating to a newer bios as some
have bugs that screw up the enumerator for the drive order. The
BIOS I use is the latest and wasn’t changed since my first
successful attempt at creating the system image.
It is funny that it worked first time around but not now.
Any advice would be appreciated.
Windows 7 Home Premium
Gigabyte GA-P55A-UD4 Bios 6 (latest)
Intel 160 GB SSD (C) OS
1 TB HDD (D)
Raedon 5770
4 GB DDR3 RAM