New
#1
Mozy backup after migration to Win 7
I have used Mozy on-line backup for a while now, when I was running XP. I find the service to work quite well, at an excellent price.
Now that I have migrated to Win 7, I would like to restart my good back-up habits. The client seems to work fine with 7. However, it appears that the client wants to reload all of my files.
I want to avoid this, considering it took about a month 24/7 the first time around.
Catch is, I have made modest improvements to the structure of my directories, such that some files have been moved around.
I have talked to Mozy a few times now about the best way to proceed. Each time, the customer service agent did not seem particularly knowledgeable about what to do.
One agent has told me to simply restart the back-up process, and the system will figure out what has already been uploaded regardless of a change in file location. The agent kept referring to this as syncing. I tried this. It appeared to me that the client was again performing an initial back up and uploading everything all over again.
Another agent told me to use the restore function. But they did not sound very confident to me.
Does anyone out there have any experience with using Mozy? After making the move to Win 7, how did you resume your backups? Do I really need to do the whole thing over again, or is there a better method. Or is agent number 1 correct, and Mozy will actually figure everything out without having to start from scratch, even though it appears this it is?
Thanks for your help.