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Windows 7: System Restore not working?

08 Mar 2010   #1

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 
System Restore not working?

Win 7 64 bit

I have tried restoring to a previous point but it says my files were not changed and that an antivirus may have conflicted. So I did in safe mode. But got the same response. However, I think it is rolling back because a program I had installed disappeared on one attempt and also the updates for NAV 2010 disappear and it has to be updated again.

There was an error something like 0x000002 and i searched but mostly tells how to fix errors with SR

error 0x0000002 system restore win 7 - Google Search=

Help appreciated. Thanks

My System SpecsSystem Spec
.

08 Mar 2010   #2

Windows 8 Pro
 
 

Type "Services.msc" into your search bar.

Right click Norton and select properties. Set the service to disabled, click apply and then ok.

Don't forget to re-enable Norton when you are finished with your restore.
My System SpecsSystem Spec
08 Mar 2010   #3
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello primal, welcome to Seven Forums!



Install Malwarebytes from the link below and run a scan with it to see what it turns up.

Be sure to post back with the outcome.

Malwarebytes.org
My System SpecsSystem Spec
.


08 Mar 2010   #4

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Hi Guys

I have malwarebytes and all scans are clean
My System SpecsSystem Spec
08 Mar 2010   #5

Windows 8 Pro
 
 

Also, I'm not sure if this is the same for Norton AV, But in Norton 360 it wont let you disable it in your services list. (A tampering security measure).

If that's also the case with Norton AV, Right click the icon in your task bar and see if there is an option for "Silent Mode". Set that for an hour or so.
My System SpecsSystem Spec
08 Mar 2010   #6

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Quote   Quote: Originally Posted by electrotune1200 View Post
Type "Services.msc" into your search bar.

Right click Norton and select properties. Set the service to disabled, click apply and then ok.

Don't forget to re-enable Norton when you are finished with your restore.
OK thanks
My System SpecsSystem Spec
08 Mar 2010   #7

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Quote   Quote: Originally Posted by electrotune1200 View Post
Also, I'm not sure if this is the same for Norton AV, But in Norton 360 it wont let you disable it in your services list. (A tampering security measure).

If that's also the case with Norton AV, Right click the icon in your task bar and see if there is an option for "Silent Mode". Set that for an hour or so.
yes there is a silent mode. But in safe mode norton would not run would it? Or would it? And yet I get the error. Thanks
My System SpecsSystem Spec
08 Mar 2010   #8
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by primal View Post
Hi Guys

I have malwarebytes and all scans are clean


Sorry mate, I mis-read your OP.

I'd dump Norton and get the free Avast, at the link below.

Download avast! Internet Security
My System SpecsSystem Spec
08 Mar 2010   #9

Windows 8 Pro
 
 

There is absolutely no reason to dump Norton.
My System SpecsSystem Spec
08 Mar 2010   #10

Windows 8 Pro
 
 

Norton does not run in safe mode.... but when the system restarts to complete the restore Norton stops the changes from happening.
My System SpecsSystem Spec
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