System Restore not working?

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  1. Posts : 56
    Win 7 Home Premium 64 bit Version 6.1 Build 7600
       #1

    System Restore not working?


    Win 7 64 bit

    I have tried restoring to a previous point but it says my files were not changed and that an antivirus may have conflicted. So I did in safe mode. But got the same response. However, I think it is rolling back because a program I had installed disappeared on one attempt and also the updates for NAV 2010 disappear and it has to be updated again.

    There was an error something like 0x000002 and i searched but mostly tells how to fix errors with SR

    error 0x0000002 system restore win 7 - Google Search=

    Help appreciated. Thanks
      My Computer


  2. Posts : 914
    Windows 8 Pro
       #2

    Type "Services.msc" into your search bar.

    Right click Norton and select properties. Set the service to disabled, click apply and then ok.

    Don't forget to re-enable Norton when you are finished with your restore.
      My Computer


  3. Posts : 22,814
    W 7 64-bit Ultimate
       #3

    Hello primal, welcome to Seven Forums!



    Install Malwarebytes from the link below and run a scan with it to see what it turns up.

    Be sure to post back with the outcome.

    Malwarebytes.org
      My Computer


  4. Posts : 56
    Win 7 Home Premium 64 bit Version 6.1 Build 7600
    Thread Starter
       #4

    Hi Guys

    I have malwarebytes and all scans are clean
      My Computer


  5. Posts : 914
    Windows 8 Pro
       #5

    Also, I'm not sure if this is the same for Norton AV, But in Norton 360 it wont let you disable it in your services list. (A tampering security measure).

    If that's also the case with Norton AV, Right click the icon in your task bar and see if there is an option for "Silent Mode". Set that for an hour or so.
      My Computer


  6. Posts : 56
    Win 7 Home Premium 64 bit Version 6.1 Build 7600
    Thread Starter
       #6

    electrotune1200 said:
    Type "Services.msc" into your search bar.

    Right click Norton and select properties. Set the service to disabled, click apply and then ok.

    Don't forget to re-enable Norton when you are finished with your restore.
    OK thanks
      My Computer


  7. Posts : 56
    Win 7 Home Premium 64 bit Version 6.1 Build 7600
    Thread Starter
       #7

    electrotune1200 said:
    Also, I'm not sure if this is the same for Norton AV, But in Norton 360 it wont let you disable it in your services list. (A tampering security measure).

    If that's also the case with Norton AV, Right click the icon in your task bar and see if there is an option for "Silent Mode". Set that for an hour or so.
    yes there is a silent mode. But in safe mode norton would not run would it? Or would it? And yet I get the error. Thanks
      My Computer


  8. Posts : 22,814
    W 7 64-bit Ultimate
       #8

    primal said:
    Hi Guys

    I have malwarebytes and all scans are clean


    Sorry mate, I mis-read your OP.

    I'd dump Norton and get the free Avast, at the link below.

    Download avast! Internet Security
      My Computer


  9. Posts : 914
    Windows 8 Pro
       #9

    There is absolutely no reason to dump Norton.
      My Computer


  10. Posts : 914
    Windows 8 Pro
       #10

    Norton does not run in safe mode.... but when the system restarts to complete the restore Norton stops the changes from happening.
      My Computer


 
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