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Windows 7: Unable to backup hard drive with Backup Program

15 Apr 2010   #1

Windows 7
 
 
Unable to backup hard drive with Backup Program

I keep getting an error when I try to use the Backup Program. As far as I can tell there are no hidden partitions. Using the Administrator tools -> Computer Management -> Disk Management tool, I deleted all the partitions on my external ESATA drive which is larger than my boot drive. Then I recreated two partitions, one a 30G partition and the other uses the rest of the 320G drive. After formatting them, I tried to do a backup and received the same error. I have done this twice now. Anyone know why this is happening and how to fix this?

I used the external drive dock in USB mode and got the same errors. I tried two different external enclosures and still the same errors.



Error:
Quote:
Windows Backup Error:
A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. (0x81000019)


19000081990500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000

VSS Warning:

ASR writer Error 0x80042416


0x00000000, The operation completed successfully.


Operation: PrepareForBackup event Context: Execution Context: ASR Writer Execution Context: Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {628b20aa-214f-4935-9b7a-722e0bf2200b} Error-specific details: ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


2D20436F64653A20575254415352574330303030303530372D2043616C6C3A20575254415352574330303030303632372D20 5049443A202030303030353130382D205449443A202030303030343432342D20434D443A2020433A5C57696E646F77735C73 797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C535953 54454D2C205349443A532D312D352D313820
VSS Error:
IVssAsrWriterBackup::GetAsrMetadata


0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.


Operation: PrepareForBackup event Context: Execution Context: ASR Writer Execution Context: Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {628b20aa-214f-4935-9b7a-722e0bf2200b} Error-specific details: ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


2D20436F64653A20575254415352574330303030303439312D2043616C6C3A20575254415352574330303030303336362D20 5049443A202030303030353130382D205449443A202030303030343432342D20434D443A2020433A5C57696E646F77735C73 797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C535953 54454D2C205349443A532D312D352D313820

SPP Error:
ASR Writer


System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)


01000000150F0000040F00000000000042BEB7C511CAC619E59C92030000000000000000




My System SpecsSystem Spec
.

15 Apr 2010   #2

W7 Ult. x64 | OS X
 
 

That error seems to be referring to your system partition, not your backup destination. Make sure you're logged in as an admin.

Now run an elevated (admiinstrative) command prompt
Start > Cmd > Right Click Cmd.exe > Run as Admin
Type in: sfc / scannow

If you get errors, run that three times.

If that doesn't help you could try a System Repair or Repair Install.
My System SpecsSystem Spec
15 Apr 2010   #3

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Please post a screenshot of the Disk Management window:

http://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
.


16 Apr 2010   #4

Windows 7
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
That error seems to be referring to your system partition, not your backup destination. Make sure you're logged in as an admin.

Now run an elevated (admiinstrative) command prompt
Start > Cmd > Right Click Cmd.exe > Run as Admin
Type in: sfc / scannow

If you get errors, run that three times.

If that doesn't help you could try a System Repair or Repair Install.
I ran the sfc /scannow and received no errors. I am kind of surprised actually as when I tried the back up it would lock the machine up and I had to shut it down with the power switch.
My System SpecsSystem Spec
16 Apr 2010   #5

Windows 7
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Please post a screenshot of the Disk Management window:

http://www.sevenforums.com/tutorials...en-forums.html
Okay, here is the screen shot though I am not sure what help that might be.


Attached Thumbnails
Unable to backup hard drive with Backup Program-computermanagement.jpg  
My System SpecsSystem Spec
16 Apr 2010   #6

W7, Xp Pro
 
 

windows 7 needs at least 40gb for backup destination drive (free space) i think.
enlarge the 30gb you made.
also may be having trouble with a hidden partition ? edit: missed where you mentioned that

cheers
My System SpecsSystem Spec
16 Apr 2010   #7

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

The system partition doesn't look hidden to me.

Disk 1 is hidden ( is there any reason for that ? ) - there is an active partition on Disk 1 - which partitions are you trying to back up?
My System SpecsSystem Spec
16 Apr 2010   #8

Windows 7
 
 

Quote   Quote: Originally Posted by hubris View Post
windows 7 needs at least 40gb for backup destination drive (free space) i think.
enlarge the 30gb you made.
also may be having trouble with a hidden partition ? edit: missed where you mentioned that

cheers
I think you are mistaken.

I think you are talking about the hidden System Reserve partition on the C: drive which is by default 100MB. It was only 37MB and I did some research that says it should be at least 40MB. As for my 30GB partition on my target drive, I do not believe that is an issue. I could be wrong though. I extended the System Reserve partition to 490MB which should be plenty and still received the same errors. I have heard that in order to get the backup to work I need to make the hidden system partition visible by assigning it a drive letter. I might try that next. No, that did not work either.

It seems that strange that Microsoft would not have foreseen these problems and fixed them. I am not too impressed with their testing techniques. I would have thought this would have been a major issue or they rushed Windows 7 into production too quickly.

My System SpecsSystem Spec
16 Apr 2010   #9

Windows 7
 
 

Quote   Quote: Originally Posted by SIW2 View Post
The system partition doesn't look hidden to me.

Disk 1 is hidden ( is there any reason for that ? ) - there is an active partition on Disk 1 - which partitions are you trying to back up?
Disk 1 is not a concern, it is a Linux drive. All I am trying to do is backup the C: drive partition on disk 0 to the J: drive partition on disk 2.
My System SpecsSystem Spec
16 Apr 2010   #10

Windows 7
 
 

Okay, I got it to work finally!

I had to put the Windows drive as the boot drive in the BIOS boot priority. I find it a bit bizarre that I have to do that, but it is working now though not finished yet. In any case, thanks for all the nice suggestions.

I may need to find a way to boot my Linux drive from the windows drive rather than the other way around.

My System SpecsSystem Spec
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 Unable to backup hard drive with Backup Program




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