|13 May 2010||#3|
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no, just looking at my options.I just bought a Hp 6310y from best buy about a month ago, I had some problems that geek squad had to fix by sending it back to hp. It turned out it was a faulty HDD from the manufacturer. They fixed it under warranty and The guy told me the computer was ready to be picked up but i needed to bring the restore disk. Well since the computer HDD had the system restore partition and the HDD was the faulty problem i was never able to make the backup disks myself. So of course with the warranty work they did not include the system restore partition. Best buy said they can order it for $40. I just feel cheated that the problem was not cause by user error or a virus but from a faulty part. That very part is the reason i don't have the restore.
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