I have desperately been trying to perform a backup on my computer for about a day now and whenever I try to use the Windows Backup I get the following two errors about 25GB (out of 120GB) into my first backup run:
The backup operation that started at '2010-05-15T21:00:09.040000000Z' has failed with following error code '2155347999' (Windows Backup cannot find the shared protection point.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Then a few seconds later I get the following error:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).
I have read through everything I can find on google and there does not seem to be an answer as to what is causing this problem.
I have two junction points in my main "users" folder and I thought this may be causing the problem. Indeed when I select a "test" folder to backup, it does so without a problem. However, I am unsure how I should "deselect" these, i.e. make sure that these aren't part of backup. What I did was only select the folders I was sure did not have any junction points or symlinks. I also created custom libraries with the required folders for backup and even these caused problems.
Finally, I went into each and every folder, ensured there was no malware, junction points, symlinks or essentially anything that could be causing a problem and I ran the backup again selecting only a small selection. This time the backup ran to only 3GB.
This is really annoying as in principle the Windows Backup seems adequate for my needs.
I am already backing up my basic documents to dropbox and Windows Backup is just another level of protection for me.
Anyway does anyone have any suggestion as to how I can make this work?
If not can anyone recommend a VERY simple backup programme? I don't need hundreds of features, just something that does incremental backups and allows me to restore a previous version.