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Windows 7: The System Restore shortcut keeps disappearing


17 May 2010   #1

Windows 7 Home Premium
 
 
The System Restore shortcut keeps disappearing

I am having what can only be called a bizarre problem. Whenever I turn off my computer and then turn it back on, the shortcut to System Restore disappears from my System Tools folder. I dragged a copy of the shortcuts to the folder of nine shortcuts onto the desktop and it disappears from there as well.

I know what and where the actual executable file is and should I need to use it I can always access that file, but I would really like to have this process stopped. This does not affect any of the other eight shortcuts in System Tools.

I'm running Windows 7 Home Premium (OEM) that was assembled by a local firm that is part of a small chain (MicroCenter). The parts were chosen by a friend of mine who lives in a different country and I became an intermediary between him and the salesman.

I have two 500 GB WD hard drives and a Gigabyte motherboard. There's power to spare:

CPU Intel Core i5 750
Motherboard Gigabyte P55A-UD3
Ram Corsair XMS3 6GB DDR3 Get 6GB of these * (1600)
Hard Drive Western Digital 500GB (2)
Video Card Zotac GeForce 9600 GT
Optical Drives Pioneer 22x DVD Writer OEM (2)
Power Supply Thermaltake TR2 500W
Case Cooler Master Elite 332
Operating System Windows 7 Home Premium 64-bit OEM
Cooling Fan Thermaltake SpinQ


They were supposed to format everything but they only formatted the C: drive. When the D: wasn't listed I formatted that and downloaded the complete set of Gigabyte utilities.

I don't tend to lean on System Restore and I do back up frequently, but I find this both puzzling and irritating.

Any help would be appreciated.

Thanks,

Gerry

My System SpecsSystem Spec
.

17 May 2010   #2

Windows 7 Ultimate 64 bit
 
 

Hi Gerry,

Yep that is weird!

Attached is my shortcut from my 64bit version. I'm not aware of this shortcut being different from any others, but try mine so that we can rule it out.

Another option might be to remove the system restore functionality, reboot, then reinstall that windows feature.

You could double check that your antivirus is not removing it for some reason.

Lastly, I can only think of a standard fix -- i.e. running an SFC /SCANNOW from an elevated command prompt to ensure that your windows system files are a-ok.

This is the weirdest issue I've seen in at least 6 months.

Out of curiosity (info that may or may not help ):
- Does it delete the shortcut from the desktop if you leave it there, or pin it?
- Does it delete any other shortcuts from the system tool folder if you where to create a random shortcut?


Attached Files
File Type: zip System Restore SC from Tim.zip (413 Bytes, 162 views)
My System SpecsSystem Spec
17 May 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Did you create the short cut using the method shown in this excellent tut.

System Restore Point Shortcut
My System SpecsSystem Spec
.


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 The System Restore shortcut keeps disappearing




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