Why did 'System Restore' restored my Internet service?

I use cable internet. My modem was online all the time and was able to reset the miodem succesfully. I tried the release/renew in command prompt and it said media disconnected. I also power cycled the modem but still not internet. Finally, I did a System Restore and was able to restore my Internet.

What do you think the problem was?

severedsolo said:

at a guess? corrupted driver. Or a Virus... but i'll lay my money on the driver

I run Avast. No virus threat found. How would the driver get corrupted? Is this a common problem?

Windows 7 User said:

I use cable internet. My modem was online all the time and was able to reset the miodem succesfully. I tried the release/renew in command prompt and it said media disconnected. I also power cycled the modem but still not internet. Finally, I did a System Restore and was able to restore my Internet.

What do you think the problem was?

We will never know given you restored. next time it happens let us diagnose it before restoring if you can


Ken

severedsolo said:

It's not uncommon but it isn't exactly common either.

Chances are you installed a program or an update that messed with the driver. either accidentally or deliberately.

Personally I wouldn't worry about it... if you fixed it then I'd just leave it at that.

You mean an update from the MS update? Even though all updates were downloaded and installed correctly? I had not installed any new programs. First time this has happened and System Restore fixed the issue. Yes, I am very happy to be online but I am still curious.

Which driver file is this? Anyway to check? Since I am on System Restore, how do I bring my PC live? Or do I keep it the way it is?

zigzag3143 said:

Windows 7 User said:

I use cable internet. My modem was online all the time and was able to reset the miodem succesfully. I tried the release/renew in command prompt and it said media disconnected. I also power cycled the modem but still not internet. Finally, I did a System Restore and was able to restore my Internet.

What do you think the problem was?

We will never know given you restored. next time it happens let us diagnose it before restoring if you can


Ken

How will you diagnose it when I am offline?

severedsolo said:

keep it the way it is :) as Ken said, there is no way to know for sure.

System Restore just rolls it back to how it was when the restore point was made. Your PC is "Live" its just in the same state it was when the restore was made

Do you think there was a 'driver' issue?

Have you heard of the problem similar to me before and System Restore fixes it?
Is there a way to undo the System Restore?