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Windows 7: Hotmail freezes up

08 Aug 2010   #1

Windows 7
Hotmail freezes up

I installed Windows 7 32 bit and Office 2010 last week and since then I cannot get into my Hotmail account. The window opens but the minute I try to open an email or do anything, the window freezes and I have a hard time closing it.
I need my hotmail account. I have other accounts (yahoo, etc.. - but not gmail) and I have no problems.
Thanks for the help.

My System SpecsSystem Spec
08 Aug 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc

Give these a try

A clean boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

No success?

Go to tools, internet options, advanced tab, reset.
Removes addons. See if either gives you a solution
My System SpecsSystem Spec
08 Aug 2010   #3

Windows 7

Use google chrome.
My System SpecsSystem Spec

 Hotmail freezes up

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