Internet Explorer crashes, Unknown problem


  1. Posts : 56
    Windows 7 Ultimate 64 bit
       #1

    Internet Explorer crashes, Unknown problem


    I get the same error everytime my IE crashes. My desktop works perfectly but it crashes alot on this laptop only when using Internet Explorer.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.7600.16385
    Application Timestamp: 4a5bc69e
    Fault Module Name: wmp.dll
    Fault Module Version: 12.0.7600.16415
    Fault Module Timestamp: 4a98b4c2
    Exception Code: c0000005
    Exception Offset: 0013088c
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    EDIT: I tried to reset my Internet Explorer but no luck
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Is it giving a BSOD???
      My Computer


  3. Posts : 842
    Windows 7 Ultimate 64 - OEM Service Pack 1
       #3

    Have you tried doing a system Restore ? Does it also happen when using another browser?


    Steve
      My Computer


  4. Posts : 56
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    Thankyou for everyone's response I have found the solution! At first I thought it was due to Spybot's immunization function so I undid everything and uninstalled it. But the problem persisted so this time I went checking the codecs I installed. I went to Win7codecs and the 64 bits version, unchecked both "Shark007 SUGGESTED settings" and now everything works like it should.
      My Computer


  5. Posts : 842
    Windows 7 Ultimate 64 - OEM Service Pack 1
       #5

    Glad to know you got it sorted.


    Steve
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:59.
Find Us