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Windows 7: Internet Explorer crashes, Unknown problem


11 Aug 2010   #1

Windows 7 Ultimate 64 bit
 
 
Internet Explorer crashes, Unknown problem

I get the same error everytime my IE crashes. My desktop works perfectly but it crashes alot on this laptop only when using Internet Explorer.

Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: wmp.dll
Fault Module Version: 12.0.7600.16415
Fault Module Timestamp: 4a98b4c2
Exception Code: c0000005
Exception Offset: 0013088c
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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EDIT: I tried to reset my Internet Explorer but no luck

My System SpecsSystem Spec
.

11 Aug 2010   #2

64-bit Windows 8.1 Pro
 
 

Is it giving a BSOD???
My System SpecsSystem Spec
11 Aug 2010   #3

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Have you tried doing a system Restore ? Does it also happen when using another browser?


Steve
My System SpecsSystem Spec
.


11 Aug 2010   #4

Windows 7 Ultimate 64 bit
 
 

Thankyou for everyone's response I have found the solution! At first I thought it was due to Spybot's immunization function so I undid everything and uninstalled it. But the problem persisted so this time I went checking the codecs I installed. I went to Win7codecs and the 64 bits version, unchecked both "Shark007 SUGGESTED settings" and now everything works like it should.
My System SpecsSystem Spec
11 Aug 2010   #5

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

Glad to know you got it sorted.


Steve
My System SpecsSystem Spec
Reply

 Internet Explorer crashes, Unknown problem




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