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Windows 7: Error 651 pop-up in Live Mail

12 Aug 2010   #1
Eggo

Windows 7 Home Premium
 
 
Error 651 pop-up in Live Mail

Can someone help me get rid of an annoying pop-up window in my new Windows 7 email?

Even tho' I am auto connected to HS broadband and have no problem with my browser, when I access my Live Mail I always get a pop-up window headed "Dial-up Connection" which appears to be trying to dial. If I ignore this pop-up I get a second pop-up 20 seconds later headed "Error connecting to broadband" (even tho' I am already connected)> it then says Error 651. Behind these pop-ups my new emails are happily loading!

From my searches it appears that error 651 is a common problem.

This old senior would be very grateful for any advice.
Thanks


My System SpecsSystem Spec
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12 Aug 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try this
WLM>Tools>Options>connections>ask before dialing a connection, should be ticked
My System SpecsSystem Spec
12 Aug 2010   #3
Eggo

Windows 7 Home Premium
 
 

Thanks Rich - appreciate the very quick reply.

Under "connections" there are three sections: "Dial-up", "Internet Connection Settings" and "Connecting to Windows Live services".
For "Dial up" there are two boxes, namely "Ask before switching dial-up connections", and "Hang up after sending and receiving". I don't see an option for "Ask before dialing a connection". I have tried checking, and unchecking these boxes - to no avail.

Under "Internet Connection settings" I have clicked "Change" and checked the box labeled "Never dial a connection" - still no joy.

Thanks anyway.
My System SpecsSystem Spec
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12 Aug 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You have Windows Live Mail not Windows Mail Correct?
My System SpecsSystem Spec
12 Aug 2010   #5
Eggo

Windows 7 Home Premium
 
 

Correct
My System SpecsSystem Spec
12 Aug 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I will look into that setting, I think that is the source of the problem. If I come up with anything I will post.
My System SpecsSystem Spec
12 Aug 2010   #7
Eggo

Windows 7 Home Premium
 
 

Thank you Richard - most appreciated.
My System SpecsSystem Spec
12 Aug 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

What do you show on IE under
tools
internet option
connections

Never dial?
My System SpecsSystem Spec
13 Aug 2010   #9
Eggo

Windows 7 Home Premium
 
 

Yes - "Never Dial". I have compared the Internet settings on IE with the same on Live Mail and they appear to be identical. Interestingly I never get the pop-up windows on IE. Curious!
My System SpecsSystem Spec
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 Error 651 pop-up in Live Mail




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