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Windows 7: I'm having an error with setting up my .edu email in Outlook 2010.

16 Aug 2010   #1

Windows 7
I'm having an error with setting up my .edu email in Outlook 2010.

I tried to set up my college email (.edu) in recently installed outlook 2010. I did something about Exchange (I don't remember exactly what I did..) when outlook first popped up, and now it won't let me do anything.
When I open outlook, it comes up with the error message: "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. "
I click okay and a box comes up wanting me to enter Microsoft Exchange Server and Mailbox. I try putting my info in but I don't know exactly what to put. If I click okay, an error comes up. "Cannot open your default e-mail folders. The not an Outlook data file (.ost)."
I click okay and it completely closes outlook.
I've tried to click file in the main window, but it either doesn't let me or says, "Not Responding."
How do I fix it? Thanks!

My System SpecsSystem Spec

17 Aug 2010   #2

Windows 7 Ultimate 64-bit

Can you try this. Go to Tools > Account Settings > Below email select "New" > Click Next > Enter your information > Finish

Then go back and do this same process, but select remove instead of new.

Let me know if this worked.
My System SpecsSystem Spec
17 Aug 2010   #3

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

If you are accessing your college email from outside the University, you might need VPN (as per college setup) and Exchange Server setup (also on college). Are you outside the univ and, if so, which univ is it?
My System SpecsSystem Spec


 I'm having an error with setting up my .edu email in Outlook 2010.

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