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Windows 7: Windows Live email in windows 7 message rules do not work.

03 Sep 2010   #1

windows 7 ultimate
 
 
Windows Live email in windows 7 message rules do not work.

I made about 10 rules that I have been using for years in other programs. I made them in windows live mail and they do not work. You apply them and they don't touch anything. All 10 don't do anything. I do tech support for a telecom company. I hear this from others too. Whats going on?

My System SpecsSystem Spec
03 Sep 2010   #2

windows 7 ultimate
 
 

PS... big mistake killing Outlook Express . Best package for your basic customer. This new one and some of the others do not consider the Elderly people out there.
My System SpecsSystem Spec
04 Sep 2010   #3

Windows 8 Pro w/MC 32-bit
 
 

The message rules should work the same in WLM as in OE or WM. But there are more places to move stuff, what with the group of folders for each email account plus the storage folder. I miss OE also, but at least I used WM in Vista for a few years which made the transition a little less jarring. WLM just has a lot of new features that hide the basic functions of previous versions, but they are there.
My System SpecsSystem Spec
.


18 Apr 2011   #4

XP Pro Dual booting with Windows 7 Pro 64 bit
 
 

BUT, they do not work.
I have three rules added. They don't filter anything
My System SpecsSystem Spec
19 Apr 2011   #5

Windows 7
 
 

You are one step up on me.... I can't get my rules in.. I get to the point of setting up the rule and want to use that rule and "move to specific folder" but the only folder option I am given is the OUTBOX and it won't let me add a folder. Any suggestions would be appreciated...

CM
My System SpecsSystem Spec
20 Apr 2011   #6

windows 7 ultimate
 
 
Doesnt seem to be an issue with Microsoft...

We keep saying they do not work and they say they should work.. Where does it end? You should fix broken things or get out of the business.
My System SpecsSystem Spec
21 Apr 2011   #7

Windows 7 Ultimate SP1 32 bit/Windows 8.1 64bit
 
 

Quote   Quote: Originally Posted by thenderson View Post
We keep saying they do not work and they say they should work.. Where does it end? You should fix broken things or get out of the business.
Who should fix it ? This isn't Microsoft you know but a private forum for people using Windows 7.
My System SpecsSystem Spec
21 Apr 2011   #8

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro Preview with Media Center
 
 

I have absolutely no problems with creating and using rules in Windows Live Mail.

Important thing to remember is that rules work only for POP accounts. If the account is IMAP, the rules do not work as is very clearly told in for instance New Rule Wizard in WLM:

Name:  WLM_rules_1.png
Views: 15
Size:  14.1 KB

If your email account is an IMAP account, you need to do the sorting using your email accounts web interface.

Kari


My System SpecsSystem Spec
21 Apr 2011   #9

Windows 7 Home Pre
 
 

I have created 2 rules for some random reason and they both work fine,


Attached Images
 
My System SpecsSystem Spec
22 Apr 2011   #10

windows 7 ultimate
 
 

I was told that this forum was associated with Microsoft so my bad. The conversation is going on there too. Fair enough..
My congrats on making a nice forum that looks like they made it.. Good job!

I can show hundreds of forums postings talking about the Windows live issue, so its real. Its hit and miss on which ones work. I do Tech Support for a Telecom company and hear it a lot. But preaching to the choir here for some. I'll beat on Microsoft about it. I love Windows 7 but it has issues....
My System SpecsSystem Spec
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 Windows Live email in windows 7 message rules do not work.





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