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Windows 7: Windows Live Mail Password problem


04 Sep 2010   #1
Bigglescliff

Windows 7 32 bit
 
 
Windows Live Mail Password problem

Hi
Having a problem with Windows Live Mail.

When I try to retrieve mail I am asked for user name and password. When I OK this I am told that the details are incorrect and the following message appears...
Unable to send or receive messages for the mail.btinternet.com account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Error logging in. Please visit http://mail.yahoo.com
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

I know the log in details and password are correct as I am able to retreive emails sometimes but not all the time and details have not changed for six months or so.....
Also I am still able to retrieve emails via the yahoo site.

Anyone able to help as it driving me mad but I like the Windows Live and dont really want to bin it


My System SpecsSystem Spec
04 Sep 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If this problem has just started, it may be due to the mail server. It has happened to me. I would wait at least 24 hours before trying to find a solution.
My System SpecsSystem Spec
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 Windows Live Mail Password problem




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