downloaded Bing to join and now my Miscroft email page is gone

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  1. Kayre
    Posts : 4
    Windows Vista
       New #1

    downloaded Bing to join and now my Miscroft email page is gone


    I wanted to join a free movies website
    to join the site..there was a screen that said to download Bing....and when I did my sign in hotmail page with many email accounts disappeared.

    Instead there is now a sign in page.. that seems very unprofessional looking
    in a huge font in Microsoft colors...but it is not Microsoft.
    Also I now have to sign in each and everytime to my email and I rarely had to with the legitimate Microsoft hotmail. I do not know *what* I downloaded with Bing but it was done to join that site
    I am so upset. I had ten business emails listed on my hotmail page-gone
    and now there is no longer a hotmail page..like you would see on any computer
    it's been replaced by this bogus hotmail page with huge font
    I clicked on some thing to find help and it directed to me a subscriber website
    to pay under a name like Tech net or something which is not coming up anymore

    I've since learned it's not Bing..it's a zugo.bing...
    I think it's a bug...I am so upset..gonna try to unistall..but may have to my computer repaired.. I have two browsers I8 and firefox and both borws are affected
    All I wanted to do was watch movies!!

    Help appreciated
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Downlaod and run malware bytes. Update before scan and do the long scan
    Run your antivirus.
    http://www.malwarebytes.org/mbam.php
      My Computer
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  4. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #3

    "Bing.Zugo" is malware. See if Malwarebytes Anti-Malware gets rid of it. If it doesn't there are other ways. :)
      My Computer
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  6. Capt.Jack Sparrow
    Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       New #4

    Jacee said:
    "Bing.Zugo" is malware. See if Malwarebytes Anti-Malware gets rid of it. If it doesn't there are other ways. :)
    I never knew about that ! Thanks Jacee

    Kayre,

    Never trust such websites don't download any software from such websites
      My Computer
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  7. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #5

    It's toolbar supports adware Capt
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  8. Kayre
    Posts : 4
    Windows Vista
    Thread Starter
       New #6

    Thanks everyone!!!!

    JACEE AND RICHC46
    Really...kind of you to pitch right in to help a computer illiterate having a melt down
    I have no idea what malware is!?!.or adware? but I guess I know what it does...messes up my computer..

    What I ultimately wound up doing in my panic to scour the internet to restore my computer
    was info from somone else who did the same thing
    was to delete it from my Add-ons.....and then uninstall it from the Control panel
    re-booted and all was fine.

    Do you think I still need to download the Malabyte..thing?
    I did read that some newer versions of Zugo carry a plug in that re-enters your system
    even after it was uninstalled.

    @Capt Jack
    Yup~ TOTALLY learned my lesson
    I thought I knew better,too.
      My Computer
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  10. Barman58
    Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       New #7

    As you have been affected with the malware ( just means bad - software , it is good practice to check your system for any thing else that may have been introduced, at the same time.

    I would advise therefor that you proceed with the malwarebytes check :)
      My Computers
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  11. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #8

    As Barman58 indicates run the malwarebytes scan. You should have your antivirus running all the time and at least once a week perform the malwarebytes scan.
    I will give you my check list for good computer practices.

    Take your time, read it over and then try each, one by one. If you have any questions, I will give you all the time that you need to understand what should be done. In addition, the entire membership will be happy to help you. Welcome to our family
    Suggestions for Proper Maintenance
      My Computer
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  12. Kayre
    Posts : 4
    Windows Vista
    Thread Starter
       New #9

    First of all, Barman58.....@ your avatar......
    Thanks for clarity of reinforcing running malabytes
    and for the definition of malaware

    Richc46 many thanks for the welcome(!) and computer care link..
    I've bookmarked the page(s)..to re-read....
    It's new way of taking care and maintenance of my computer
    which prior to ...was nil actually
    Understandably as a novice....and recent experience
    I'm leery of any new download....but I will try the malabytes....
      My Computer
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  13. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #10

    Malwarebytes is a must.
      My Computer
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