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Windows 7: downloaded Bing to join and now my Miscroft email page is gone

13 Sep 2010   #1
Kayre

Windows Vista
 
 
downloaded Bing to join and now my Miscroft email page is gone

I wanted to join a free movies website
to join the site..there was a screen that said to download Bing....and when I did my sign in hotmail page with many email accounts disappeared.

Instead there is now a sign in page.. that seems very unprofessional looking
in a huge font in Microsoft colors...but it is not Microsoft.
Also I now have to sign in each and everytime to my email and I rarely had to with the legitimate Microsoft hotmail. I do not know *what* I downloaded with Bing but it was done to join that site
I am so upset. I had ten business emails listed on my hotmail page-gone
and now there is no longer a hotmail page..like you would see on any computer
it's been replaced by this bogus hotmail page with huge font
I clicked on some thing to find help and it directed to me a subscriber website
to pay under a name like Tech net or something which is not coming up anymore

I've since learned it's not Bing..it's a zugo.bing...
I think it's a bug...I am so upset..gonna try to unistall..but may have to my computer repaired.. I have two browsers I8 and firefox and both borws are affected
All I wanted to do was watch movies!!

Help appreciated


My System SpecsSystem Spec
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13 Sep 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Downlaod and run malware bytes. Update before scan and do the long scan
Run your antivirus.
http://www.malwarebytes.org/mbam.php
My System SpecsSystem Spec
13 Sep 2010   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

"Bing.Zugo" is malware. See if Malwarebytes Anti-Malware gets rid of it. If it doesn't there are other ways.
My System SpecsSystem Spec
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13 Sep 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
"Bing.Zugo" is malware. See if Malwarebytes Anti-Malware gets rid of it. If it doesn't there are other ways.
I never knew about that ! Thanks Jacee

Kayre,

Never trust such websites don't download any software from such websites
My System SpecsSystem Spec
13 Sep 2010   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

It's toolbar supports adware Capt
My System SpecsSystem Spec
13 Sep 2010   #6
Kayre

Windows Vista
 
 

Thanks everyone!!!! :-)

JACEE AND RICHC46
Really...kind of you to pitch right in to help a computer illiterate having a melt down
I have no idea what malware is!?!.or adware? but I guess I know what it does...messes up my computer..

What I ultimately wound up doing in my panic to scour the internet to restore my computer
was info from somone else who did the same thing
was to delete it from my Add-ons.....and then uninstall it from the Control panel
re-booted and all was fine.

Do you think I still need to download the Malabyte..thing?
I did read that some newer versions of Zugo carry a plug in that re-enters your system
even after it was uninstalled.

@Capt Jack
Yup~ TOTALLY learned my lesson
I thought I knew better,too.
My System SpecsSystem Spec
13 Sep 2010   #7
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

As you have been affected with the malware ( just means bad - software , it is good practice to check your system for any thing else that may have been introduced, at the same time.

I would advise therefor that you proceed with the malwarebytes check
My System SpecsSystem Spec
13 Sep 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

As Barman58 indicates run the malwarebytes scan. You should have your antivirus running all the time and at least once a week perform the malwarebytes scan.
I will give you my check list for good computer practices.

Take your time, read it over and then try each, one by one. If you have any questions, I will give you all the time that you need to understand what should be done. In addition, the entire membership will be happy to help you. Welcome to our family
Suggestions for Proper Maintenance
My System SpecsSystem Spec
13 Sep 2010   #9
Kayre

Windows Vista
 
 

First of all, Barman58.....@ your avatar......
Thanks for clarity of reinforcing running malabytes
and for the definition of malaware

Richc46 many thanks for the welcome(!) and computer care link..
I've bookmarked the page(s)..to re-read....
It's new way of taking care and maintenance of my computer
which prior to ...was nil actually
Understandably as a novice....and recent experience
I'm leery of any new download....but I will try the malabytes....
My System SpecsSystem Spec
13 Sep 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Malwarebytes is a must.
My System SpecsSystem Spec
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 downloaded Bing to join and now my Miscroft email page is gone




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