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Windows 7: Part of a pop-up window appears off-screen in Internet Explorer 8

15 Oct 2010   #1
jayun

Windows 7 Ultimate x64
 
 
Part of a pop-up window appears off-screen in Internet Explorer 8

The system is current with Windows Updates.

I have applied the registry edit as specified here.

FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

I got a "hot fix" for this issue from Microsoft - but that was already installed, as I am up to date with Windows Updates.

Assistance is appreciated.


My System SpecsSystem Spec
.
16 Oct 2010   #2
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Perhaps an IE reset will help: Tools/Internet Options/Advanced/Reset...
My System SpecsSystem Spec
16 Oct 2010   #3
jayun

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by roncerr View Post
Perhaps an IE reset will help: Tools/Internet Options/Advanced/Reset...
I tried that, didn't work. Thank for the suggestion though!
My System SpecsSystem Spec
.

16 Oct 2010   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by jayun View Post
The system is current with Windows Updates.

I have applied the registry edit as specified here.

FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

I got a "hot fix" for this issue from Microsoft - but that was already installed, as I am up to date with Windows Updates.

Assistance is appreciated.
Does this happen with all popups? Can you drag the popup onto the screen? Can you post a screen shot of an example? A Guy
My System SpecsSystem Spec
17 Nov 2010   #5
jayun

Windows 7 Ultimate x64
 
 

In hindsight, this was a pretty simple fix... But I didn't see it documented anywhere.

Because my system was 64-bit, the registry fix, as mentioned in my original post, needed to be applied under the Wow6432Node.

(Registry keys specific to 32-bit applications are stored in a branch under HKEY_LOCAL_MACHINE\Software\WOW6432Node)

I believe KB974537 “FEATURE FORCE POPUPS ONTO MONITOR”, should be updated to include this information for 64bit users.

Recap of the fix:

1. Open registry editor – regedit
Start > type regedit in the search box > hit enter

2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main\FeatureControl

3. On the Edit menu, point to New, and then click Key.

4. Type the following key name, and then press ENTER:
FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537

5. On the Edit menu, point to New, and then click DWORD Value.

6. Type iexplore.exe, and then press ENTER.

7. Right-click iexplore.exe, and then click Modify.

8. In the Value data box, type 1, and then click OK
My System SpecsSystem Spec
17 Nov 2010   #6
roncerr

Windows 8 Pro w/MC 32-bit
 
 

I guess the reason more of us have not noticed this problem is either that it was fixed by the cumulative IE update, or, that we're glad the popup was partly off screen or have been using the pop-up blocker.
My System SpecsSystem Spec
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 Part of a pop-up window appears off-screen in Internet Explorer 8




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