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Windows 7: Can't Upload Videos (Active X problem??)


06 Nov 2010   #1

Win 7 Ultimate x64
 
 
Can't Upload Videos (Active X problem??)

Greetings,

Ok the facts. Recently built a new comp and did a fresh win7x64 install on SSD.

It's been about a week, all software, drivers, flash, java, etc have all been installed/updated.

The problem:

I cannot upload any videos online either with youtube or vimeo, both behave the same where a 1gb upload finishes in seconds and then hangs on finishing your upload.

This suggests an active X problem (perhaps) so I tested it out on this site ActiveX Test and I get "Active X Is Not Supported" which I find very strange.

I CAN upload a picture to facebook or picasa web albums.

The Details:

-Occurs on both IE8 and Firefox 3.6.12
-Addons in Firefox ONLY are 'Xmarks' 'LastPass' & 'Java Console'
-Security is ESET NOD32 and Malwarebytes Realtime protection
-Windows 7 Firewall and DIR615 Router
-ISP Shaw Cable (25Mbps/1Mbps)

Computer:

-ASUS PX658D-E w/i7 950 OC'd to 4.0Ghz
-ATI 5870
-Intel X25-M SSD + WD Caviar Black + Seagate

Attempts thus far:

-Ran ESET A/V Scans and Malwarebytes
-IE8 went to internet options, advanced, and RESET
-Turned of all addons in Firefox
-Reboot Router
-Turned OFF Eset, and Live Malwarebytes and Windows Firewall

Any suggestions at this point would be much appreciated as I am trying to deliver some time critical videos to someone.

Thanks


My System SpecsSystem Spec
.

07 Nov 2010   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

A320,

Looks like you have already tried that which I was going to suggest, but I'll suggest anyway.

Turn off MalwareBytes live protection.
Turn off, uninstall ESET.

Install and use Microsoft Security Essentials.
MSE - Microsoft Security Essentials

Turn on and use Windows Firewall.

Do either of the sites you mentioned have an upload file size limit?
I'm not a video person so you will need to excuse my ignorance.
My System SpecsSystem Spec
07 Nov 2010   #3

Win 7 Ultimate x64
 
 

Thanks for the reply.

ESET is not the problem as I was using it before with my old build, but it wouldn't hurt I guess to do a complete uninstall and reinstall of it, and it's paid for as well and has always done a good job so I don't think I'd like to make the switch to MSE quite yet.

As for file size limits, I am conforming to their site limits AND I have tried multiple video files/sizes just to be sure.
My System SpecsSystem Spec
.


07 Nov 2010   #4

Win 7 Ultimate x64
 
 

interesting, I uninstalled both my ESET A/V and Malwarebytes and I am finally able to upload again?!?!

As I stated before, I was using ESET previously but NOT the real time version of Malwarebytes so I'm inclined to think therein lied the problem. To confirm, I am going to reinstall ESET and try the upload again.

Thanks for the suggestion! I will update the info for others that may have this issue.
My System SpecsSystem Spec
07 Nov 2010   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Is your Adobe Flash Player is up to date ?

rich Internet applications | Adobe Flash Platform runtimes

An external link for activex only http://adobe-flash-player-activex.updatestar.com/

BTW, can you see/download videos form YouTube ?
My System SpecsSystem Spec
07 Nov 2010   #6

Win 7 Ultimate x64
 
 

Yes watching videos is not an issue. Further to my findings in my last post the problem DOES lie somewhere with ESET Nod32. Since REinstalling it the problems return. I don't understand this because I was using ESET prior to rebuilding my computer and could upload videos fine.
My System SpecsSystem Spec
07 Nov 2010   #7

Win 7 Ultimate x64
 
 

Also, when I attempt to upload a video and it fails, my internet connection suddenly gets all buggered up and moves painfully slow until I reboot.
My System SpecsSystem Spec
07 Nov 2010   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I have used Eset earlier .. bot never got such a problem . Most probably some of the Firewall settings is blocking it . As I dont have it installed right now , I cannot check it , sorry mate .

Sometimes the antivirus programs do meaningless behavior to show their performance MSE is really an exception .
My System SpecsSystem Spec
07 Nov 2010   #9

Win 7 Ultimate x64
 
 

I'm not sure here, I went through the settings and don't really see where the problem is. I just find this odd that this problem is only occurring now. Perhaps an update to the software itself caused a change to a setting which I can't locate now.
My System SpecsSystem Spec
07 Nov 2010   #10

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by A320 View Post
This suggests an active X problem (perhaps) so I tested it out on this site ActiveX Test and I get "Active X Is Not Supported" which I find very strange.
I agree that is strange, as I can pass the test. But I can't say whether or not it's related to your issue. Since you want to use activeX safely, check that IE has several security items set to "prompt" or "enable":
Script behavior,
Signed ActiveX Controls,
Run ActiveX controls and plugins, and
Script ActiveX controls marked safe.
My guess is that if you are set for the highest possible level of security, you may not even see a prompt to install ActiveX controls.
My System SpecsSystem Spec
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 Can't Upload Videos (Active X problem??)




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