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Windows 7: After Live Mail 2011 Update Mail is Missing


10 Nov 2010   #1

Windows 7 x64
 
 
After Live Mail 2011 Update Mail is Missing

I recently updated to the 2011 version of Live Mail and now I am missing a large number of emails from most of my storage folders! I need them back!! Would they have been removed & archived during the update? Any ideas would be helpful.
Thanks!

My System SpecsSystem Spec
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10 Nov 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

In the left panel. Expand tree fully, I think they are there.
My System SpecsSystem Spec
10 Nov 2010   #3

Windows 7 x64
 
 

I did make sure the tree in the left was expanded - I thought perhaps it had created another folder I was missing. I did however finally find out what was going on. Many of the emails I file have identical subject lines. Conversations had been enabled - which I was not aware of - so of course, it collapsed all the messages into one line! Therefore, I thought messages were missing.
My System SpecsSystem Spec
.


10 Nov 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

So bottom line, good news, Ruthie, you got the mail back.
My System SpecsSystem Spec
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 After Live Mail 2011 Update Mail is Missing




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