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Can't update Windows Live Mail or uninstall it
Hi,
I tried updating Windows Live Mail to the latest version using the web installer, but it kept failing and rolling back the installation. I then downloaded the full offline installer, but the same issue occurred.
I decided to uninstall Windows Live Essentials so I could try and install the latest versions of Mail and Messenger. The uninstall completed (or it seemed to), but while Messenger was gone, Windows Live Mail was still on my computer and functioning normally.
I then tried running the offline installer again. It didn't recognise that Mail was installed (as usually it says "the following programs will be updated: Mail") and the installation of Mail fails every time with one of the following errors: -
Or sometimes it's this one: -Couldn't install these programs: Mail
An unknown error occurred.
Error: 0x00000001
Source: Mail
What this other program could be, I have no idea. The only apps that run in the background when I boot my PC are PS3 Media Server and Virtual CloneDrive and I've tried disabling those, but it doesn't help.Couldn't install these programs: Mail
It looks like another program is preventing the installer from working.
Error: 0x80070643
Source: Mail
So I'm now stuck. I can't uninstall Mail because the uninstaller doesn't even recognise it as being installed. I can't update it because the install fails every time. Trying System Restore didn't help, because I end up at square 1 again, with the Mail update failing. I have tried using the repair option when running the Live Essentials uninstaller, but this made no difference.
If anyone could help with this, that would be great, cos I'm stumped. I'm running Windows 7 Professional 32 bit with all of the latest patches and updates installed. Thanks in advance!