| Windows 7: IE 8 & 9 crash when opening a new tab |
12 Dec 2010
|
#1 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
IE 8 & 9 crash when opening a new tab I've been testing IE 9 Beta, like it very much. A few days ago, after a restart, it started to act strange.
As long as I only have one tab open, it behaves normally. All menus work, can go back to last page, write addresses on address bar i.e. totally normal behavior. Only noticeable change is that when links earlier opened in a new tab, they now open in a new window. I can still open a link in a new tab from right click context menu. I can also close IE normally as long I only have one tab.
But if I click the new tab button, I'm screwed  After that, I can still surf the first tab I had open, click links on that page and so on, but all menus, favorite bar and address bar are disabled. Also back and next buttons are disabled, I can only go back to the last page from context menu. Close, minimize and maximize/restore buttons are disabled. Right clicking IE in Taskbar and choosing Close only gives audio signal, one beep. Only way to close is from Task Manager, where at this point always is at least four or five iexplore processes. Ending processes one by one causes IE to show "This tab has been recovered" message, and after the last process is ended the IE finally closes.
What I have tried:
- reset IE9, no effect
- sfc /scannow, no effect
- uninstall IE9, return to IE8 > the issue stays
- run sfc /scannow after reverting to IE8, no effect
- reinstall IE9, the problem's still there
Please, all ideas welcome.
Kari | My System Specs |
| Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
12 Dec 2010
|
#2 | | Windows 7 Ultimate x64 Minnesota |
Not sure where to even start...
did you get this update initially? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate x64 CPU Intel i5-2500k Motherboard ASUS P8Z68-V Pro/GEN3 Memory 16GB Graphics Card 2x Radeon HD7970 Crossfire Sound Card On-Board / Logitech G930 Monitor(s) Displays 3x Dell u2412m Screen Resolution 5760x1200 Keyboard Logitech Illuminated Mouse Logitech M510 Wireless PSU Corsair AX850 Case Corsair Obsidian 650D Cooling Corsair H100 Hard Drives Toshiba thns064gg2bbaa SSD
Seagate Barracuda 7200.12 ST31000528AS 1TB
Intel RST SSD caching enabled Internet Speed 1Mb/s |
12 Dec 2010
|
#3 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
I do not see that update on my update history. | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
12 Dec 2010
|
#4 | | Windows 7 Ultimate x64 Minnesota |
So what's the overall goal here?...
Figure out how things borked?
Get 8 back to proper form?
Get 9 back to proper form? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate x64 CPU Intel i5-2500k Motherboard ASUS P8Z68-V Pro/GEN3 Memory 16GB Graphics Card 2x Radeon HD7970 Crossfire Sound Card On-Board / Logitech G930 Monitor(s) Displays 3x Dell u2412m Screen Resolution 5760x1200 Keyboard Logitech Illuminated Mouse Logitech M510 Wireless PSU Corsair AX850 Case Corsair Obsidian 650D Cooling Corsair H100 Hard Drives Toshiba thns064gg2bbaa SSD
Seagate Barracuda 7200.12 ST31000528AS 1TB
Intel RST SSD caching enabled Internet Speed 1Mb/s |
12 Dec 2010
|
#5 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
Get either IE8 or IE9 to work. At the moment they are unusable because limited only to one tab. | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
12 Dec 2010
|
#6 | | Windows 7 Ultimate x64 Minnesota |
If I read right, you have 9 back on? Want to see if that update does anything for stability?
If it doesn't, only thing I could try would be to remove both 9 and 8 and, reinstall 8. I'll keep pokin around for something.
edit:
have you tried running either in no-addon mode?
anything in event viewer for appcrash? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate x64 CPU Intel i5-2500k Motherboard ASUS P8Z68-V Pro/GEN3 Memory 16GB Graphics Card 2x Radeon HD7970 Crossfire Sound Card On-Board / Logitech G930 Monitor(s) Displays 3x Dell u2412m Screen Resolution 5760x1200 Keyboard Logitech Illuminated Mouse Logitech M510 Wireless PSU Corsair AX850 Case Corsair Obsidian 650D Cooling Corsair H100 Hard Drives Toshiba thns064gg2bbaa SSD
Seagate Barracuda 7200.12 ST31000528AS 1TB
Intel RST SSD caching enabled Internet Speed 1Mb/s |
12 Dec 2010
|
#7 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
The issue exists also when running without add-ons. No IE related entries in Event Viewer. At the moment back in IE8, not reinstalled IE9. | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
12 Dec 2010
|
#8 | | |
Does it repro if you add the following registry value (for testing - not meant to be left around, of course): Key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
Value: TabProcGrowth
Type: REG_DWORD
Data: 0 | My System Specs | | System Manufacturer/Model Number HP Z400 workstation OS Windows Server 2008 R2 CPU Intel Xeon 3550 @3.06GHz Motherboard HP Memory 16GB DDR3 Graphics Card Nvidia Quadro 600 Sound Card Realtek ALC262 Monitor(s) Displays 2x Hanns-G HG281 Screen Resolution 1920x1200 Keyboard Microsoft Natural Ergonomic Keyboard 7000 Mouse Microsoft Intellimouse Explorer 3.0 PSU HP Case HP Hard Drives 1x Samsung 160GB SSD
2x WD 1TB (RAID1) |
12 Dec 2010
|
#9 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |

Quote: Originally Posted by cluberti Does it repro if you add the following registry value (for testing - not meant to be left around, of course): Key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
Value: TabProcGrowth
Type: REG_DWORD
Data: 0 Yes. Issue remains, behavior as before. | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
12 Dec 2010
|
#10 | | |
OK, so it's not a process issue (TabProcGrowth puts the frame process and any windows or tabs all in the same process, versus process per tab or security zone). That really only leaves registration on hlink/actxprxy/ieframe that could be the culprit. Assuming you've already run a reset on all IE settings, you probably want to run regsvr32 on hlink.dll, actxprxy.dll, and regsvr32 /i /n ieframe.dll to see if it perhaps changes the behavior. | My System Specs | | System Manufacturer/Model Number HP Z400 workstation OS Windows Server 2008 R2 CPU Intel Xeon 3550 @3.06GHz Motherboard HP Memory 16GB DDR3 Graphics Card Nvidia Quadro 600 Sound Card Realtek ALC262 Monitor(s) Displays 2x Hanns-G HG281 Screen Resolution 1920x1200 Keyboard Microsoft Natural Ergonomic Keyboard 7000 Mouse Microsoft Intellimouse Explorer 3.0 PSU HP Case HP Hard Drives 1x Samsung 160GB SSD
2x WD 1TB (RAID1) IE 8 & 9 crash when opening a new tab problems? All times are GMT -5. The time now is 09:24 PM. | |