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Windows 7: WLM 2011 Deleted messages


13 Dec 2010   #1

Windows 7 Home Premium x64 SP 1
 
 
WLM 2011 Deleted messages

I'm deleting messages, but they're not showing up in the Deleted Items folder. I know I must be missing a setting somewhere. What do I do to delete and message and have it appear in Deleted Items? Thanks.

My System SpecsSystem Spec
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13 Dec 2010   #2

Windows 7 Home Premium x64 SP 1
 
 

I think the attached might answer my own question. You gotta check as indicated. Then, when I delete a message, it'll show up in the Deleted Items folder. Correct?

I haven't tested it, but is there a difference whether one uses the keyboard delete key or right-clicking the message for the delete option in the context menu?

Thanks.


Attached Images
 
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14 Dec 2010   #3

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by gogreen View Post
...You gotta check as indicated. Then, when I delete a message, it'll show up in the Deleted Items folder. Correct?

I haven't tested it, but is there a difference whether one uses the keyboard delete key or right-clicking the message for the delete option in the context menu?
There are many "Deleted Items" folders in WLM. One under each pop3 account (inbox, sent, deleted) and one under the storage folders which are shared by all of the IMAP accounts. I believe the check box you mentioned only applies to the deleted items folder which resides on the IMAP mail server itself.

The delete key functions like right-click delete.
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14 Dec 2010   #4

Windows 7 Home Premium x64 SP 1
 
 

Hmmmm. I've tried deleting both ways, and still can't see any messages in a deleted folder. What gives?
My System SpecsSystem Spec
14 Dec 2010   #5

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by gogreen View Post
Hmmmm. I've tried deleting both ways, and still can't see any messages in a deleted folder. What gives?
Which deleted folders are you looking at and what type of account were they downloaded from (IMAP, POP3, HTTP)?
My System SpecsSystem Spec
14 Dec 2010   #6

Windows 7 Home Premium x64 SP 1
 
 

One's an IMAP account, the other two are POP3 accounts from the same provider (but different email addresses). The "Deleted Items" folders appear with the POP3 folders and the Storage folder. The IMAP account has no deleted items folder, but it does have a trash folder.


Attached Images
 
My System SpecsSystem Spec
14 Dec 2010   #7

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by gogreen View Post
Hmmmm. I've tried deleting both ways, and still can't see any messages in a deleted folder. What gives?
Do they completely disappear or remain in the original folder?
Does the problem happen for both pop3 and IMAP deletions?
My System SpecsSystem Spec
14 Dec 2010   #8

Windows 7 Home Premium x64 SP 1
 
 

I delete the message, either with the keyboard delete key or right-clicking the message and clicking delete in the context menu. Then--nothing. It's just gone, no longer in the original folder, and I don't know where it is--it sure ain't in the delete folder. Happens with both IMAP and POP3 deletions.
My System SpecsSystem Spec
14 Dec 2010   #9

Windows 8 Pro w/MC 32-bit
 
 

You might try a repair install. Go to Programs and Features "Windows Live Essentials" and choose to repair. It should repair whatever parts of the Essentials package were installed, including Mail.
My System SpecsSystem Spec
14 Dec 2010   #10

Windows 7 Home Premium x64 SP 1
 
 

Wouldn't let me repair. Said I had to uninstall, which I did. Just reinstalled it. Testing.
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 WLM 2011 Deleted messages




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