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Windows 7: Mail essentials desktop. PLEASE HELP!!

17 Dec 2010   #1
marcy55

7 64 bit
 
 
Mail essentials desktop. PLEASE HELP!!

Running windows 7 64 bit. I upgraded to live essential from live mail. Everything was going fine. Had some computer glitches and my techie fixed them and everything was running fine. When I opened mail essentials, all my email messages, folders etc. where there. My contacts disappeard and when I tried to view my messages I would get an error that mail could not open my messages. I even was sending & receiving emails with no problem. I tried uninstalling and reinstalling with no luck. I am back to live mail but I really miss the essentials! I hope someone can help


My System SpecsSystem Spec
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17 Dec 2010   #2
dnorris

Windows 7 Ultimate x64 RTM
 
 

I'm confused.
Windows Live Mail is one part of Windows Live Essentials.
Are you saying you went from WLMail 2010 to 2011?
My System SpecsSystem Spec
17 Dec 2010   #3
marcy55

7 64 bit
 
 
Live essentials

That is correct. Went for the update when offered
My System SpecsSystem Spec
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18 Dec 2010   #4
roncerr

Windows 8 Pro w/MC 32-bit
 
 

You could try a repair install. Go to Programs and Features>>Windows Live Essentials and select the change/repair option. It should repair all the installed components of Essentials, including Mail.
My System SpecsSystem Spec
18 Dec 2010   #5
marcy55

7 64 bit
 
 
Mail essentials

Tried that already. When I go back to pre 20011 live mail I have no issues
My System SpecsSystem Spec
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 Mail essentials desktop. PLEASE HELP!!




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