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| 03 Jan 2011 | #1 |
| | firefox wont close with x I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ? |
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| 03 Jan 2011 | #2 |
| | I'm with FF 3.6.13 but on Windows 7 x86 bit,and I don't have any problems with FF. Did you try uninstalling Firefox and install it again? (download latest version and install it) |
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| 03 Jan 2011 | #3 |
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Quote: Originally Posted by gbp007  I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ? |
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| 04 Jan 2011 | #4 |
| | It may be the plugins that may be causing the problem as i am diagnosing it with safe mode.. |
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| 04 Jan 2011 | #5 |
| | Before re installing FF I would start it with a clean profile first (that takes care of all influences stemming from faulty Extensions, themes etc.) It's fast, non destructive, easily reversible and simple enough so that even inexperienced users can do it. You wouldn't throw away your car either just because it has a flat tire  Managing profiles | How to | Firefox Support -DG |
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| 09 Jan 2011 | #6 |
| | It seems the problem is with the shockwafe flash plugin..If i disable it, everything is fine but when it's enable it freezes firefox every once in a while..Any suggestions ? |
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| 09 Jan 2011 | #7 |
| | Hi, gbp007!  Which version of the FF Flash plug-in are you using? Have you tried uninstalling it and then re-installing it? Look here: Troubleshoot Flash Player installation | Windows for further troubleshooting information. Follow the steps in the above link but ignore references to IE and ActiveX as you are interested in the Flash plug-in. |
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| 10 Jan 2011 | #8 |
| | I managed to fix everything by creating a new profile..Everything working great now and no more freezes. thanks to sledge  |
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| 10 Jan 2011 | #9 |
| | you're very welcome, gbp007. Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin https://addons.mozilla.org/en-US/firefox/addon/2109/ And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick' Glad you got it working Thanks for the feedback -DG |
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| 24 Jan 2011 | #10 |
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Quote: Originally Posted by SledgeDG you're very welcome, gbp007. Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin https://addons.mozilla.org/en-US/firefox/addon/2109/ And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick' Glad you got it working Thanks for the feedback -DG firefox working great so far, like a new car.. thanks.. |
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