firefox wont close with x


  1. Posts : 37
    Windows 7 Ultimate
       #1

    firefox wont close with x


    I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ?
      My Computer


  2. Posts : 8,679
    Windows 10 Pro x64
       #2

    I'm with FF 3.6.13 but on Windows 7 x86 bit,and I don't have any problems with FF. Did you try uninstalling Firefox and install it again? (download latest version and install it)
      My Computer


  3. Posts : 330
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #3

    gbp007 said:
    I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ?
    Standard diagnostic - Firefox - MozillaZine Knowledge Base
      My Computer


  4. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #4

    It may be the plugins that may be causing the problem as i am diagnosing it with safe mode..
      My Computer


  5. Posts : 2,009
    Windows 7 Ultimate x86
       #5

    Before re installing FF I would start it with a clean profile first (that takes care of all influences stemming from faulty Extensions, themes etc.)
    It's fast, non destructive, easily reversible and simple enough so that even inexperienced users can do it.

    You wouldn't throw away your car either just because it has a flat tire

    Managing profiles | How to | Firefox Support

    -DG
      My Computer


  6. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #6

    It seems the problem is with the shockwafe flash plugin..If i disable it, everything is fine but when it's enable it freezes firefox every once in a while..Any suggestions ?
      My Computer


  7. Posts : 1,483
    Windows 7 Ultimate x64 SP1
       #7

    Hi, gbp007! :)

    Which version of the FF Flash plug-in are you using? Have you tried uninstalling it and then re-installing it?

    Look here: Troubleshoot Flash Player installation | Windows for further troubleshooting information.

    Follow the steps in the above link but ignore references to IE and ActiveX as you are interested in the Flash plug-in.
      My Computer


  8. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #8

    I managed to fix everything by creating a new profile..Everything working great now and no more freezes.

    thanks to sledge
      My Computer


  9. Posts : 2,009
    Windows 7 Ultimate x86
       #9

    you're very welcome, gbp007.
    Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin

    https://addons.mozilla.org/en-US/firefox/addon/2109/

    And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick'

    Glad you got it working
    Thanks for the feedback

    -DG
      My Computer


  10. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #10

    SledgeDG said:
    you're very welcome, gbp007.
    Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin

    https://addons.mozilla.org/en-US/firefox/addon/2109/

    And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick'

    Glad you got it working
    Thanks for the feedback

    -DG
    Just finished installing the febe add on... Time to make my firefox profile backup

    firefox working great so far, like a new car..

    thanks..
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:42.
Find Us