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Windows 7: IE 8 Crashes & Recovers


23 Jan 2011   #1

Windows 7 Ultimate x64
 
 
IE 8 Crashes & Recovers

I've got a x64 machine and use IE 8. When I open IE 8 and use the search bar, I get this:



If I click on Close Program, the page refreshes and all tabs are recovered. After that, as long as I don't close IE 8, I can use the search function with no problem. If I close and reopen, it goes through the same scenario again.

Any thougths? Thanks,

Mike

My System SpecsSystem Spec
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23 Jan 2011   #2

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Have you tried to change search providers?
My System SpecsSystem Spec
23 Jan 2011   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mckillwashere View Post
Have you tried to change search providers?

It seems to be just IE 8. Google, Ask & Yahoo searches work just fine.

Mike
My System SpecsSystem Spec
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24 Jan 2011   #4

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

im saying have you tried to use a different search provider for your IE8 Bar.

Internet Explorer Search Providers - Add and Remove
My System SpecsSystem Spec
24 Jan 2011   #5

Windows 7 Ultimate x64
 
 
IE 8 Crashes & Recovers

I'm currently traveling and I just booted up from a hotel in Pennsylvania. Everything is fine; no crashes. I dunno . . . . .


Mike
My System SpecsSystem Spec
25 Jan 2011   #6

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Let us know
My System SpecsSystem Spec
25 Jan 2011   #7

Windows 8 Pro w/MC 32-bit
 
 

Bing should not cause crashes. But sometime they happen. You could try an IE8 reset: Tools/Internet Options/Advanced/Reset.
My System SpecsSystem Spec
25 Jan 2011   #8

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

I was thinking along the lines of the search engine code used for the search bar was corrupt.
My System SpecsSystem Spec
25 Jan 2011   #9

Windows 7 Ultimate x64
 
 
IE 8 Crashes & Recovers

Quote   Quote: Originally Posted by roncerr View Post
Bing should not cause crashes. But sometime they happen. You could try an IE8 reset: Tools/Internet Options/Advanced/Reset.


I'll try that but, right now, away from home, it's working just fine. No crashes.

When it does crash, it's a little weird. I'll open IE 8, type something in the Bing search bar, click on the results , , , , crash & refresh . . . . everything okay. If I leave IE open, there are no more crashes. Close it, however, and reopen, I have to do the crash process, again. Kinda odd.

Thank you, gentlemen, for your consideration and advice. By the way, I'm traveling today and may not have Internet service this evening so please don't think me rude for not replying.

Thanks,

Mike
My System SpecsSystem Spec
25 Jan 2011   #10

Windows Server 2008 R2
 
 

Iif IE is crashing, it would be useful to get a dump of it crashing. You'll have to do two things though due to IE8 to do this reliably:

1. Edit the registry as follows - add the following registry value (open regedit, browse to the KEY location, and right-click the KEY and add a new DWORD (32 bit) value):
Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Internet Explorer\Main
Value: TabProcGrowth
Type: REG_DWORD
Data: 0

2. Download procdump - download and extract procdump.exe to a directory on your machine (C:\Temp for this example). Close *all* iexplore.exe windows that may be open, and then run the command C:\TEMP\procdump.exe -e -ma -x "C:\Program Files (x86)\Internet Explorer\iexplore.exe" "C:\TEMP\iexplore.dmp" from an elevated cmd prompt (right click, "Run as Administrator")- this should open IE under the debugger. Make IE crash as you've mentioned it does, and afterwards a .dmp file should be generated in C:\temp called "iexplore.dmp".


Zip or RAR up that file and upload it somewhere so we can analyze it.
My System SpecsSystem Spec
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 IE 8 Crashes & Recovers




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