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Windows 7: Wont load certain pages.

06 Feb 2011   #1

Windows 7 64-bit
 
 
Wont load certain pages.

No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.



and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)



this is a ping test results



any ideas?

Thanks,
My System SpecsSystem Spec

06 Feb 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by BarclayTech View Post
No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.

and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)



this is a ping test results



any ideas?

Thanks,

Your av may be blocking the domain or ip. It may be blocked in LMHosts, etc
My System SpecsSystem Spec
07 Feb 2011   #3

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by BarclayTech View Post
No matter what browser i use. i just cant access the steam support. or community page.

iv tried everything. stopping firewall. re-installing java. uninstalling nvidia network manager. etc. this is what i see when i try to load.

and it dosnt matter where i am ( like if im round a friends house. he can use it but not me.)



this is a ping test results



any ideas?

Thanks,

Your av may be blocking the domain or ip. It may be blocked in LMHosts, etc
Where do I find LMHosts?

My System SpecsSystem Spec
.


07 Feb 2011   #4

Windows 7 Ultimate x64 Service Pack 1
Doncaster, UK
 
 

Hi BarclayTech and welcome to Windows 7 Forums

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

Wont load certain pages.-capture.png

Simply click on CAFÉ SUPPORT to arrive at this page:

Wont load certain pages.-capture1.png
My System SpecsSystem Spec
07 Feb 2011   #5

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Dwarf View Post
Hi BarclayTech and welcome to Windows 7 Forums

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

Attachment 137033

Simply click on CAFÉ SUPPORT to arrive at this page:

Attachment 137034
I didn't think of putting in the ip. I'll try it when I get home. (at school now)

My System SpecsSystem Spec
07 Feb 2011   #6

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by BarclayTech View Post
Quote   Quote: Originally Posted by Dwarf View Post
Hi BarclayTech and welcome to Windows 7 Forums

I've had no problem with accessing that site. One thing that I have noticed when pinging it as you have done is that I got back a different IP address, 65.122.178.73 as opposed to your 11.11.11.11. Mine also timed out, but webmasters can arrange it so that their sites don't respond to ping requests.

Try entering 65.122.178.73 into the address box of your browser and see if you can access that way. On mine, this takes me to the following:

Attachment 137033

Simply click on CAFÉ SUPPORT to arrive at this page:

Attachment 137034
I didn't think of putting in the ip. I'll try it when I get home. (at school now)

Ok i tried getting to the site ( and succeeded) but it wont let me access the support page and i also need to access steamcommunity.com which i cant.
My System SpecsSystem Spec
07 Feb 2011   #7

Windows 7 64-bit
 
 

ok i didnt solve it but i just used acer eRecovery to completely restore my computer and the websites work. gonna be more carefull next time.
My System SpecsSystem Spec
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