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Windows 7: Adobe flash player not working properly in IE9 and Firefox.


24 Feb 2011   #1

Windows 7 Home Premium 32 bit
 
 
Adobe flash player not working properly in IE9 and Firefox.

HI. For a few i am having problem watching Youtube videos. I can only hear the audio but the screen remains black. I tried to access the flash player settings but it is grayed out ( there is no access to it) . I have the latest flash player and my browsers are also updated. Can anyone help me with this ??

My System SpecsSystem Spec
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24 Feb 2011   #2

Windows 7 Home Premium 64bit
 
 
You're not alone dude

I got the exact same problem too, been scouring the nets for solutions but I got nuthin'
My System SpecsSystem Spec
24 Feb 2011   #3

Windows 7 64bit Ultimate SP1, VMware Windows 7 64bit Ultimate SP1
 
 

I had this a while back. i did find it funny that if the video you want to watch is blank with audio, just hit full screen mode and its fine ;/

I believe it has something to do with hardware acceleration being turn on in flash player, you can turn it off and that should fix the problem.

Try the following
  • Pick a video
  • Right click on it
  • Settings
  • Display
  • Turn off Hardware acceleration

if the Settings is grey out. then you could follow this guide to get it working.

Try the following
  • close all browser windows;
  • open Windows Explorer;
  • type %appdata%\Adobe in the address bar;
  • delete the 'Flash Player' folder in there;
  • type %appdata%\Macromedia in the address bar;
  • delete the 'Flash Player' folder in there;
  • close Windows Explorer, then try to disable hardware acceleration again
Hope it work till its fixed. did for me.
My System SpecsSystem Spec
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25 Feb 2011   #4

Windows 7 Home Premium 32 bit
 
 

Well.... i tried fullscreening... but nothing ... however it plays normally occasionally and absolutely no problem playing videos with Opera... it only IE FF and chrome.... i tried a lot of things.. but no avail ... Hoping for a solution soon .
My System SpecsSystem Spec
19 Apr 2011   #5

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Try using the official Adobe Flash uninstaller.

Uninstall Flash Player | Windows

Then reinstall the latest version 10.2.159.1 (uncheck google toolbar first if you don't want it.)

Adobe - Install a different version of Adobe Flash Player

I've been using IE9 since its Beta days (as well as Firefox) and haven't had any Flash problems as long as I use their uninstaller before upgrading to a newer version.
My System SpecsSystem Spec
19 Apr 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

I would agree with marsmimar
Uninstall & try again.

* Uninstall using the appropriate uninstall tool.
Make sure you have no windows open as you uninstall Flash.
Exit all applications: Check the task bar and the system tray to make sure no user applications are running. For example, if you see icons for browsers or instant messaging (IM) clients such as AOL Instant Messenger or Yahoo! Messenger, right-click the icon and select either Close or Exit.


Uninstall Flash Player | Windows


* Download new version.
Untick the free Google toolbar if you don't want it.


Adobe - Install a different version of Adobe Flash Player

*Test that you have indeed installed it properly.
Version test for Adobe Flash Player


Find Flash Player version

*Support.

Adobe Flash Player Help and Support

Adobe Forums: Forum: Flash Player


Hope that helps.
My System SpecsSystem Spec
24 Aug 2011   #7

Windows 7 Enterprise 32 bit.
 
 

Doing only the following worked for me:
close all browser windows;
open Windows Explorer;
type %appdata%\Adobe in the address bar;
delete the 'Flash Player' folder in there;
type %appdata%\Macromedia in the address bar;
delete the 'Flash Player' folder in there;

didn't have to disable h/w acceleration
My System SpecsSystem Spec
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 Adobe flash player not working properly in IE9 and Firefox.




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