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Windows 7: Homepage is always changing

24 Feb 2011   #1
codyw

Windows 7 Ultimate x64 with SP1
 
 
Homepage is always changing

Everytime I open Internet Explorer on my PC I always get the attached picture. It doesn't matter what I tell it to do it always shows up when I launch IE. How can I get it to stop appearing on me?




Attached Images
 
My System SpecsSystem Spec
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24 Feb 2011   #2
arobinson1984

Windows 7 Ultimate 32bit
 
 

Have you scanned the pc for malware/spyware?


Andy
My System SpecsSystem Spec
24 Feb 2011   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Follow above advice, its probably a redirect virus. I will get you excellent help. Please just be patient.
My System SpecsSystem Spec
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24 Feb 2011   #4
arobinson1984

Windows 7 Ultimate 32bit
 
 

Download super-antispyware, spybot search and destroy and spyware terminator

Update each of them and run them one at a time and see if any of them find anything

Andy
My System SpecsSystem Spec
24 Feb 2011   #5
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by codyw View Post
Everytime I open Internet Explorer on my PC I always get the attached picture. It doesn't matter what I tell it to do it always shows up when I launch IE. How can I get it to stop appearing on me?
Download install and scan with those:
SUPERAntiSpyware.com - Downloading File
|MG| Malwarebytes Anti-Malware 1.50.1 Download
--------------------------------------------------------------
Superantispyware also includes a homepage/change protection.
My System SpecsSystem Spec
24 Feb 2011   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Is your homepage set to HP.com? Do you have Spybot s&d and TeaTimer running?
My System SpecsSystem Spec
24 Feb 2011   #7
codyw

Windows 7 Ultimate x64 with SP1
 
 

To answer all your questions:
  1. I have KIS 2011 on my PC. I read some reviews on it and it scored decently.
  2. I have Malwarebytes, SAS, Spybot S&D installed.
  3. I have scanned for malware but none was found. However, I did have a bad outbreak with another AV vendor that let in over 100 pieces of spyware. I did do a wipe of the system including a reformat of the C drive.
My System SpecsSystem Spec
24 Feb 2011   #8
fseal

Windows 7 x64 Ultimate
 
 

A more obvious possibility?

This an HP computer or laptop right?

If so, they may have installed a piece of crapware that is resetting your homepage to their website...

Depending on how clever they have hidden it, you may be able to find it by running Start/Search window. Then go to "Startup" tab. There may be several HP programs there some to control a mouse pad, special keyboard features etc. One of them may also be messing with your homepage settings. You can disable start up programs here one by one if they don't look like they are important and see if the problem goes away. You can always reenable them later if necessary.
My System SpecsSystem Spec
24 Feb 2011   #9
codyw

Windows 7 Ultimate x64 with SP1
 
 

Yes it's an HP. It's a laptop and at 1 year old it went into hardware failure after Norton 2011 let in 101 pieces of spyware. It's a long, disgusting story. I was without it for a month while it was at Best Buy being repaired. At only 1 year old 3 things had to be replaced in it. I was mad about that. It should have lasted a lot longer than that.
My System SpecsSystem Spec
24 Feb 2011   #10
codyw

Windows 7 Ultimate x64 with SP1
 
 

Here's what Spyware Terminator found:


Attached Thumbnails
-2.png  
My System SpecsSystem Spec
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 Homepage is always changing




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