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Windows 7: Adding favorite to IE8 crashes the browser

26 Feb 2011   #1

Win 7 Ultimate x64
 
 
Adding favorite to IE8 crashes the browser

When I try to add a web page to my favorites in IE8, the browser crashes.

I get a popup saying that Internet Explorer has stopped working, and that Windows can check online for a solution to the problem.

Clicking on Check online for a solution and close the program just makes the same popup come up again.


My System SpecsSystem Spec
.

26 Feb 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

We need more details.

* How long have you had this problem?
* What security programs are you running?
* Have you a current System Restore point made?


Note - Browser add-ons, toolbars, malware & restricted sites etc may cause browser crashes.

I suggest you read through the links below.


Troubleshooting Internet Explorer Issues

Internet Explorer - Reset
My System SpecsSystem Spec
27 Feb 2011   #3

Win 7 Ultimate x64
 
 

It's a one week old fresh install. No addons, not even flash player.

I'm running MS Security Essentials.
Zone Alarm firewall.
Windows 7 Ultimate 64-bit.

System restore is turned off.

I have some basic settings made above defaults.

Enable protected mode.
Delete browsing history on exit.
Do not collect data for use by InPrivate Filtering.
Disable toolbars and extensions when InPrivate Browsing starts.
Everything in auto-complete is turned off.
Reuse windows for launching shortcuts, is turned off.
Empty Temporary Internet Files folder when browser is closed, is selected.
My System SpecsSystem Spec
.


27 Feb 2011   #4

Win 7 Ultimate x64
 
 

And I just reset everything, and it's still doing it.
My System SpecsSystem Spec
27 Feb 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Has the IE problem been there since the fresh install one week ago?{ or did it develop between then & now.}
Have you used a disk cleaning /registry cleaner in this period?

Did you read through this link ?
Troubleshooting Internet Explorer Issues
My System SpecsSystem Spec
27 Feb 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You might also try this troubleshooter:

Help and Support

A Guy
My System SpecsSystem Spec
28 Feb 2011   #7

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by JMH View Post
Has the IE problem been there since the fresh install one week ago?{ or did it develop between then & now.}
Have you used a disk cleaning /registry cleaner in this period?

Did you read through this link ?
Troubleshooting Internet Explorer Issues
Yeah, but that's really all just some basic troubleshooting.

I don't add favorites very often, so I didn't happen to check it until maybe the 5th day of the install.

I'm not running a lot of programs, and all of them have ran fine on this machine with Vista and XP.

Abiword
Firefox
Acronis
MWSnap
Silverlight
Zonealarm
Skype
Klite codec pack
MS Security Essentials.
Foxit Reader with scripting turnded off
And a flashplayer plugin for Firefox only.

The machine doesn't go online until all the windows updates are installed, and Zonealarm and MS Security Essentials is installed.
It scans spotless clean from within the Windows XP drive.
My System SpecsSystem Spec
28 Feb 2011   #8

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by A Guy View Post
You might also try this troubleshooter:

Help and Support

A Guy
I'll try that now, thanks.
My System SpecsSystem Spec
28 Feb 2011   #9

Win 7 Ultimate x64
 
 

The walkthrough is just the basics which i've already covered, and the support link is down. So i'll try back later.
I'll post back here whether they solve it or not.
My System SpecsSystem Spec
29 Mar 2011   #10

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by A Guy View Post
You might also try this troubleshooter:

Help and Support

A Guy
I've tried this a half dozen times since I last posted, and the service has been down every single time.
My System SpecsSystem Spec
Reply

 Adding favorite to IE8 crashes the browser




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