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Windows 7: Issues with IE8

02 Mar 2011   #1

Windows 7 Pro 64 Bit SP1
Issues with IE8

I am experiencing the same issue with IE8 it seems to be isolated to the 32 bit version only I can use my 64 bit version just fine..........

Here is the message I get when trying to use IE8 in the 32 bit version any thoughts?

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16722
Application Timestamp: 4d0c2f29
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7600.16722
Fault Module Timestamp: 4d0c44e7
Exception Code: c0000005
Exception Offset: 001b71ef
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Thnaks as always for your help........

My System SpecsSystem Spec
02 Mar 2011   #2

Windows 7 pro 64 bit

Salut tktk88.
The problem can go to the extention "active X". You try run IE32 bit in mode "witout add on".
in start, all program, accessoires, tool system and Internet explorer witout complémentary module". If the problem is resolved you can start to disable the module in tools and gerer the complementary modules as this picture.
modules4 partagé sur ZimageZ
My System SpecsSystem Spec
02 Mar 2011   #3

Win 7 Ultimate 64-bit. SP1.

Does the behavior persist if you've accessed the page in Compatibility Mode?

Internet Explorer Compatibility View - Turn On or Off

Some Web sites may not be displayed correctly or work correctly in Internet Explorer 8 or in Internet Explorer 9 Beta

Have you tried IE in No Add-ons mode?
To start IE in No Add-ons mode:
Right-click on the IE desktop icon and select Start without Add-ons;
Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Further reading for information -

Internet Explorer Add-ons - Enable or Disable Add-On Manager

Does the behavior persist if you Reset IE Advanced settings?

Internet Explorer - Reset

What anti-virus application or security suite is installed?
What anti-spyware applications? (other than Defender)
What third-party firewall? (if any)
My System SpecsSystem Spec

02 Mar 2011   #4

Windows 7 Pro 64 Bit SP1

Thanks for your replies and suggestions...........I ran IE8 32 bit in the no add ons mode and it worked fine .......after trying different things it was apparently an update from Norton.................after running a new Live Update with Norton the issue went away.............strange that it was effecting only the 32 bit version though.......

Again thanks for your help and suggestions
My System SpecsSystem Spec
02 Mar 2011   #5

Win 7 Ultimate 64-bit. SP1.

You are welcome & thanks for reporting back with the results.
Safe surfing.
My System SpecsSystem Spec

 Issues with IE8

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