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Windows 7: Beware FireFox 4 crashes Nvidia drivers


23 Mar 2011   #1

Win7 64
 
 
Beware FireFox 4 crashes Nvidia drivers

I had 4 crashes withing 30 minutes of using the new browser and did a search and found it is a widespread issue. Disable hardware acceleration in the options/settings menu to prevent this till they fix this piece of junk.


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23 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Instead of needlessly freaking out it would be just as easy to be part of the solution.
https://addons.mozilla.org/en-US/fir...don/grafx-bot/

FF has never been that slow at fixing major issues like this, but they need information to work on to fix the problem.
It could very well be an issue with the nvidia graphics driver as well since ATI seems completely immune to it.

info - Introducting Grafx Bot « JGriffin's Blog
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23 Mar 2011   #3

Windows 7 Ultimate x64 SP1
 
 

Well, considering that nVidia released a driver that literally burned video cards some time ago, I am inclined to blame nVidia, not Firefox.
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23 Mar 2011   #4

Win7 64
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Instead of needlessly freaking out it would be just as easy to be part of the solution.
https://addons.mozilla.org/en-US/fir...don/grafx-bot/

FF has never been that slow at fixing major issues like this, but they need information to work on to fix the problem.
It could very well be an issue with the nvidia graphics driver as well since ATI seems completely immune to it.

info - Introducting Grafx Bot « JGriffin's Blog
Quote   Quote: Originally Posted by Wallonn7 View Post
Well, considering that nVidia released a driver that literally burned video cards some time ago, I am inclined to blame nVidia, not Firefox.
I did add my report to their site along with some others and that is where I located that others were having the same issue. I cannot even begin to put blame on Nvidia's drivers since the current set has been out for well over a month and this issue should have presented itself before FF 4's release. I still have to do some testing to provide them with more detailed info but the crashes seem to happen when using the Download Helper add-on so that might be the culprit.

Aside from that issue that I was just wanting to inform people about before they stumbled across it for themselves...the new FF, IE, and Chrome all all impressive releases. I did also notice that when I disabled hardware acceleration FF seemed to be faster so maybe it will be something FF and Nvidia need to figure out because IE uses hardware acceleration just fine.
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23 Mar 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The very existence of the plugin I linked you kind of states the problem has been around long enough for them to release a bot specifically targeting it.
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23 Mar 2011   #6

Windows 7 Ultimate x64 SP1
 
 

Guess it depends on what Nvidia card/drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.
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24 Mar 2011   #7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Airbot View Post
Guess it depends on what Nvidia card/drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.

I stand by my earlier position in favor of Firefox.
And reconsider my comment about nVidia, but only in this case.
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02 Apr 2011   #8

Seven Home Premium 64bit SP1
 
 
nVidia video driver crash with Firefox 4

Same issue (screen goes black for a second then back to normal, pop-up message says nVidia driver crashed and then was restored)
Seven 64 bits with nVidiaDisplay Driver v8.17.12.5912 (NVIDIA GeForce GT 330M 1024MB VRAM)
This Mozilla Wiki states:
Quote:
We require NVIDIA driver version 257.21 or newer (June 2010), see bug 623338.
Notice that 257.21 is the commercial version number. This corresponds to the last 5 digits in the technical version number, which for instance is 8.17.12.5721 on Windows 7/Vista.
Link: Blocklisting/Blocked Graphics Drivers
So I should be fine with version 259.12 but crash is consistent.
Deactivating graphics acceleration solves the issue for now.
PS. I had no addons issues with Firefox 3.
(posted on https://support.mozilla.com/fr/quest...#answer-158776)

Edit: Geforce.com provides an updated driver (Nvidia Verde for notebooks v267.76 WHQL released on March 24, 2011).
Among other things, it touts "Improved compatibility and reliability with GPU-accelerated websites viewed using Internet Explorer 9" for Vista/Seven 32/64 bits, but says absolutely nothing about improved compatibility with Firefox 4.
Link: http://fr.download.nvidia.com/Window...ease_Notes.pdf
(Toshiba's latest update is version 259.12)
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02 Apr 2011   #9

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by Airbot View Post
Guess it depends on what Nvidia card/drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.
Same here on a GTX 460SC.
My System SpecsSystem Spec
02 Apr 2011   #10

Windows 7 Home Prem x32
 
 

Quote   Quote: Originally Posted by Airbot View Post
Guess it depends on what Nvidia card/drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.


Ditto

Rock solid performance with GTX 460 here.....
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 Beware FireFox 4 crashes Nvidia drivers




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