| Windows 7: Beware FireFox 4 crashes Nvidia drivers |
23 Mar 2011
|
#1 | | |
Beware FireFox 4 crashes Nvidia drivers I had 4 crashes withing 30 minutes of using the new browser and did a search and found it is a widespread issue. Disable hardware acceleration in the options/settings menu to prevent this till they fix this piece of junk. | My System Specs |
| System Manufacturer/Model Number Custom Asus OS Win7 64 CPU AMD Phenom X4 9950 2.6ghz Motherboard Asus Crosshair Memory 8 gigs Corsair Graphics Card 2 X Nvidia Geforce 8800 GTS (G92) 512 in SLI Sound Card Onboard Monitor(s) Displays Samsung 22 inch Screen Resolution 1920 X 1080 Keyboard Microsoft Mouse Logitech MX 518 PSU Thermaltake 850 watt Case Raidmax Cooling Zalman 9700 Hard Drives WD 1 TB, WD 500 Gig, WD 320 Gig Internet Speed 25 mbps |
23 Mar 2011
|
#2 | | |
Instead of needlessly freaking out it would be just as easy to be part of the solution. https://addons.mozilla.org/en-US/fir...don/grafx-bot/
FF has never been that slow at fixing major issues like this, but they need information to work on to fix the problem.
It could very well be an issue with the nvidia graphics driver as well since ATI seems completely immune to it.
info - Introducting Grafx Bot « JGriffin's Blog | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
23 Mar 2011
|
#3 | | Windows 7 Ultimate x64 SP1 |
Well, considering that nVidia released a driver that literally burned video cards some time ago, I am inclined to blame nVidia, not Firefox. 
Last edited by Wallonn7; 23 Mar 2011 at 02:32 PM..
| My System Specs | | System Manufacturer/Model Number WALLONN7 / LIN BLACK SERIES II OS Windows 7 Ultimate x64 SP1 CPU AMD PHENOM II X6 1090T 3.2GHz Motherboard GIGABYTE GA-890FXA-UD7 Memory 8GB G.SKILL RIPJAWS - F3-10666CL7D Graphics Card SAPPHIRE ATI RADEON HD 5870 VAPOR X OC Sound Card REALTEK DOLBY HOME THEATER Monitor(s) Displays LED LG W2486L Screen Resolution 1080p Keyboard MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB Mouse MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB PSU ZALMAN ZM1000-HP 1000W Case THERMALTAKE XASER VI VG4000SWA Cooling 140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE Hard Drives SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA Internet Speed 600KBPS Other Info MICROSOFT XBOX 360 CONTROLLER |
23 Mar 2011
|
#4 | | |
I did add my report to their site along with some others and that is where I located that others were having the same issue. I cannot even begin to put blame on Nvidia's drivers since the current set has been out for well over a month and this issue should have presented itself before FF 4's release. I still have to do some testing to provide them with more detailed info but the crashes seem to happen when using the Download Helper add-on so that might be the culprit.
Aside from that issue that I was just wanting to inform people about before they stumbled across it for themselves...the new FF, IE, and Chrome all all impressive releases. I did also notice that when I disabled hardware acceleration FF seemed to be faster so maybe it will be something FF and Nvidia need to figure out because IE uses hardware acceleration just fine. | My System Specs | | System Manufacturer/Model Number Custom Asus OS Win7 64 CPU AMD Phenom X4 9950 2.6ghz Motherboard Asus Crosshair Memory 8 gigs Corsair Graphics Card 2 X Nvidia Geforce 8800 GTS (G92) 512 in SLI Sound Card Onboard Monitor(s) Displays Samsung 22 inch Screen Resolution 1920 X 1080 Keyboard Microsoft Mouse Logitech MX 518 PSU Thermaltake 850 watt Case Raidmax Cooling Zalman 9700 Hard Drives WD 1 TB, WD 500 Gig, WD 320 Gig Internet Speed 25 mbps |
23 Mar 2011
|
#5 | | |
The very existence of the plugin I linked you kind of states the problem has been around long enough for them to release a bot specifically targeting it. | My System Specs | | System Manufacturer/Model Number Insane hobo technologies. ;-) OS Windows 7 x64 CPU Intel i7 2600k Motherboard Asrock z68 extreme 4 gen 3 Memory G.skill Ripjaw 16gigs @ 1866 Graphics Card Nvidia gtx580 (evga) Sound Card Integrated HD audio + hdmi Monitor(s) Displays 24" ASUS widescreen + 42" insignia Screen Resolution 1080p (1920x1080) Keyboard Microsoft wireless 3000 (v2) Mouse MS - wireless 5000 (bluetrack) PSU 1 kilowatt SLI/Crossfire rated Silverstone modular Case NZXT Phantom + additional 220 fan Cooling Zalmann Hard Drives 128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA) Internet Speed depends on if you ask me or my provider. Other Info The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism. |
23 Mar 2011
|
#6 | | Windows 7 Ultimate x64 SP1 |
Guess it depends on what Nvidia card/ drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off. | My System Specs | | System Manufacturer/Model Number Airbot 2.0 OS Windows 7 Ultimate x64 SP1 CPU Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air Motherboard Asus P6X58D Premium - Sata 6Gb/s - USB 3.0 Memory 12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz Graphics Card EVGA GeForce GTX 480 -Aftermaket Accelero Xtreme Plus cooler Sound Card ASUS Xonar D2X Monitor(s) Displays 1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT Screen Resolution 1920x1080@60hz Keyboard Logitech Wireless MK700 Mouse Logitech Wireless MK700 PSU Corsair HX1000W Case Cooler Master HAF 932 Cooling Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme Hard Drives 1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)
Pioneer DVD Burner DVR-S18M Internet Speed DL 15 Mbps UL 0.98 Mbps Antivirus None Browser Firefox Nightly Other Info Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- Samsung Galaxy Nexus |
24 Mar 2011
|
#7 | | Windows 7 Ultimate x64 SP1 |

Quote: Originally Posted by Airbot Guess it depends on what Nvidia card/ drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.
I stand by my earlier position in favor of Firefox.
And reconsider my comment about nVidia, but only in this case. | My System Specs | | System Manufacturer/Model Number WALLONN7 / LIN BLACK SERIES II OS Windows 7 Ultimate x64 SP1 CPU AMD PHENOM II X6 1090T 3.2GHz Motherboard GIGABYTE GA-890FXA-UD7 Memory 8GB G.SKILL RIPJAWS - F3-10666CL7D Graphics Card SAPPHIRE ATI RADEON HD 5870 VAPOR X OC Sound Card REALTEK DOLBY HOME THEATER Monitor(s) Displays LED LG W2486L Screen Resolution 1080p Keyboard MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB Mouse MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB PSU ZALMAN ZM1000-HP 1000W Case THERMALTAKE XASER VI VG4000SWA Cooling 140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE Hard Drives SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA Internet Speed 600KBPS Other Info MICROSOFT XBOX 360 CONTROLLER |
02 Apr 2011
|
#8 | | Seven Home Premium 64bit SP1 |
nVidia video driver crash with Firefox 4 Same issue ( screen goes black for a second then back to normal, pop-up message says nVidia driver crashed and then was restored)
Seven 64 bits with nVidiaDisplay Driver v8.17.12.5912 (NVIDIA GeForce GT 330M 1024MB VRAM)
This Mozilla Wiki states: Quote: We require NVIDIA driver version 257.21 or newer (June 2010), see bug 623338. Notice that 257.21 is the commercial version number. This corresponds to the last 5 digits in the technical version number, which for instance is 8.17.12.5721 on Windows 7/Vista. Link: Blocklisting/Blocked Graphics Drivers
So I should be fine with version 259.12 but crash is consistent.
Deactivating graphics acceleration solves the issue for now.
PS. I had no addons issues with Firefox 3.
(posted on https://support.mozilla.com/fr/quest...#answer-158776)
Edit: Geforce.com provides an updated driver (Nvidia Verde for notebooks v 267.76 WHQL released on March 24, 2011).
Among other things, it touts "Improved compatibility and reliability with GPU-accelerated websites viewed using Internet Explorer 9" for Vista/Seven 32/64 bits, but says absolutely nothing about improved compatibility with Firefox 4.
Link: http://fr.download.nvidia.com/Window...ease_Notes.pdf
(Toshiba's latest update is version 259.12)
Last edited by foldertree; 03 Apr 2011 at 01:56 PM..
Reason: additional info
| My System Specs | | System Manufacturer/Model Number Toshiba/Satellite P500 OS Seven Home Premium 64bit SP1 CPU Intel® Core™ i5-430M - 2.26 / 2.53 Turbo GHz Memory 4 GB Graphics Card NVIDIA® GeForce® GT 330M CUDA Monitor(s) Displays LCD Screen Resolution 1920 x 1080 Hard Drives 500 + 500 GB Internet Speed DSL |
02 Apr 2011
|
#9 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE Indian Territory |

Quote: Originally Posted by Airbot Guess it depends on what Nvidia card/ drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off. Same here on a GTX 460SC. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
02 Apr 2011
|
#10 | | |

Quote: Originally Posted by Airbot Guess it depends on what Nvidia card/drivers you're using because I've never had the problem of it crashing with my GTX 480/drivers and any of the FF 4 versions, hardware acceleration on or off.
Ditto
Rock solid performance with GTX 460 here..... | My System Specs | | System Manufacturer/Model Number ASUSTeK COMPUTER INC. OS Windows 7 Ultimate x32 CPU Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz Motherboard P8Z68-V LE Memory 4.00 GB (3.25 GB usable) Graphics Card NVIDIA GeForce GTX 460 1GB Sound Card Creative SB X-Fi TiTanium Fatality Monitor(s) Displays HP 2159m Screen Resolution 1920 x 1080 Keyboard Microsoft Natural Ergonomic 4000 Mouse Microsoft wheel mouse optical USB PSU Thermaltake TR2-600 Case Thermaltake Cooling 3 fans Hard Drives WDC WD5000AAKX-003CA0 ATA Device
Maxtor OneTouch II USB Device 300 GB
Seagate FreeAgentDesktop USB Device 1 TB
WD 15EADS External USB Device 1.5 TB
WD My Book 1110 USB Device 1.5 TB
Maxtor OneTouch II USB Device 200 GB (not in use) Internet Speed COX Digital Beware FireFox 4 crashes Nvidia drivers problems? All times are GMT -5. The time now is 06:40 PM. | |