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Windows 7: window live mail problem

31 Mar 2011   #1

win 7 pro 32bit
window live mail problem

Hi all,
my laptop must be infected. Got the attached error while using window live mail (by clicking forward or new message...). Please help!

Attached Images
window live mail problem-error.jpg window live mail problem-error1.jpg 
My System SpecsSystem Spec
31 Mar 2011   #2

Windows 7 Professional

The update KB252039 did it to mine also. I had to restore from a prior to the update install to get rid of it. A friend of mine had this problem also.
My System SpecsSystem Spec
31 Mar 2011   #3

Windows 8 Pro w/MC 32-bit

Assumming you installed snagit on purpose as a screen capture utility, it is not clear to me it's a virus causing the problem. (BTW, the "snipping tool" is built into Windows 7/Vista.) Try a repair of Windows Live Essentials via Programs and Features. It will repair all installed components of Essentials, including Mail.
My System SpecsSystem Spec

31 Mar 2011   #4

win 7 pro 32bit

Thanks all! I updated to 2011 and it is running fine again. Thanks!
My System SpecsSystem Spec

 window live mail problem

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