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Windows 7: Strange font after sending..Outlook 2010


14 Apr 2011   #1

Seven ultimate 32bit
 
 
Strange font after sending..Outlook 2010

When the mail gets send the receiving inbox receives the mail looking something like this......

"The one with the I’ll “cc�. Is that how "

This is a direct copy of the resulting text change..,has anyone dealt with this in the past... Any advice? The OUTLOOK 2010 has been rocking me from the start.. Thanks for any help...

My System SpecsSystem Spec
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14 Apr 2011   #2

Seven ultimate 32bit
 
 

Anyone......?
My System SpecsSystem Spec
15 Apr 2011   #3

Seven ultimate 32bit
 
 

Please???
My System SpecsSystem Spec
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15 Apr 2011   #4

Windows 7 Home Premium 64bit
 
 

Very strange behaviour indeed.

Do you by any chance have 'Sunbelt Software Antivirus' installed? The reason I am asking is because I found a thread - from Sept last year - on their Support site, with a couple of people experiencing the same problem:
GFI Support - Trouble with Outlook 2010
My System SpecsSystem Spec
15 Apr 2011   #5

Seven ultimate 32bit
 
 

No im using Kaspersky...... Thanks for the try.. I was thinking of maybe getting a way of resetting the font to first install standards... Do you know of a way??
My System SpecsSystem Spec
15 Apr 2011   #6

Windows 8.1 Pro x64
 
 

Try reinstalling outlook, are you using custom system fonts?
Run SFC to fix any missing/corrupt system files SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
15 Apr 2011   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Try reinstalling outlook, are you using custom system fonts?
Run SFC to fix any missing/corrupt system files SFC /SCANNOW Command - System File Checker
That is a good one, yowanvista.

I was just about to put a post on about doing a Repair - maybe after the scan :
Repair or remove Office 2010 - PowerPoint - Microsoft Office
Quote:
Repair your Office 2010 programs

Repair your Office 2010 programs by doing the following:
  1. Click Start, then click Control Panel.
  2. Click Programs and Features.
  3. Click the Office 2010 program that you want to repair, then click Change.
  4. Click Repair, then click Continue. You might need to restart your computer after the repair is complete
My System SpecsSystem Spec
15 Apr 2011   #8

Seven ultimate 32bit
 
 

Thanks for the Idea's...I'm going to give both a go and post asap..!!
My System SpecsSystem Spec
15 Apr 2011   #9

Seven ultimate 32bit
 
 

The SFC /SCANNOW did not find any violations, going to try the Repair now!!
My System SpecsSystem Spec
18 Apr 2011   #10

Seven ultimate 32bit
 
 

The repair did not work either but had to reinstall the office reconfiguring the SMTP to smtp.saix.net and redo the signatures & address books. The import/export helped a lot. I told the end user to stop playing around with the settings and features of office 2010. I've realized that there is some funny's with 2010 and that there is a lot to learn. Thanks a 1000000 for the effort & time you put in to this.

Rep to the both of ya..!!
My System SpecsSystem Spec
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 Strange font after sending..Outlook 2010




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