Cannot download Thunderbird 3.1.9


  1. rhinse
    Posts : 34
    Windows Home Premium 32bit
       New #1

    Cannot download Thunderbird 3.1.9


    Using Firefox 4 to download Thunderbird 3.1.9 results in a download window
    with Save and Cancel buttons only. Pressing Save appears to complete the
    download but the file appears nowhere on my HD.

    Switching to IE 8, security settings won't let me download the executable file
    even when I reduce the internet security settings to their lowest rung.

    Download works with Firefox 4 on a XP system, but will not work with the
    Windows 7 Home Premium 32bit version.

    No warnings of any kind appear in Firefox 4.

    Any suggestions?
      My Computer
    Quote Quote

  3. Bongo
    Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       New #2

    1st do yo get the downloads window?
    Cannot download Thunderbird 3.1.9-region.png
    2nd go to Options (screenshot) or Tools>Options
    Cannot download Thunderbird 3.1.9-capture.png
    & General tab where do you have Save files as set to?
    Cannot download Thunderbird 3.1.9-options.png
    3rd in Start menu search put in Thunderbird Setup 3.1.9.exe & see if you have the download somewhere.
    Jerry
      My Computer
    Quote Quote

  4. Mike Connor
    Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       New #3

    rhinse said:
    Using Firefox 4 to download Thunderbird 3.1.9 results in a download window
    with Save and Cancel buttons only. Pressing Save appears to complete the
    download but the file appears nowhere on my HD.

    Switching to IE 8, security settings won't let me download the executable file
    even when I reduce the internet security settings to their lowest rung.

    Download works with Firefox 4 on a XP system, but will not work with the
    Windows 7 Home Premium 32bit version.

    No warnings of any kind appear in Firefox 4.

    Any suggestions?
    First, you need to make sure Malware is not affecting your system. Download this,

    Download Malwarebytes Anti-Malware 1.50.1 - FileHippo.com

    install it, update the database and run a FULL scan.

    If it finds anything, post the log here.

    Regards....Mike Connor
      My Computer
    Quote Quote

  6. rhinse
    Posts : 34
    Windows Home Premium 32bit
    Thread Starter
       New #4

    All downloads are being canceled, noticed after turning off "Close Window After Download Complete". This
    is all downloads not just Thunderbird. Also started Firefox in safe mode with all add-ons disabled; no
    difference. Obviously couldn't download Anti-Malware program. Unless there is another suggestion, I guess
    I'll just have to re-install.

    Just looked in Error Console after trying another download; empty. Started up Web Console
    and tried a download. A JS entry appeared; 'b is null'. Don't know what this means but seems
    strange.
    Last edited by rhinse; 27 Apr 2011 at 14:02. Reason: Addendum
      My Computer
    Quote Quote

  7. rhinse
    Posts : 34
    Windows Home Premium 32bit
    Thread Starter
       New #5

    Problem solved.

    Oddly enough the culprit is the Windows Firewall. Don't know why since I haven't touched any of the settings
    and it has been on ever since I got the computer. After installing Firefox 4, all downloads were allowed through
    up until today.

    I'm not sure if the initial installation of Firefox added itself to the list of programs allowed access through the
    firewall, but that is how I corrected the problem. Makes me wonder what happened to remove it from the list
    or whether something else took place and it shouldn't be on the list. I'll probably never know.
      My Computer
    Quote Quote

  8. Bongo
    Posts : 12,120
    Win 7 Pro x64 / Win 10 Pro
       New #6

    Thanks for letting us know you get it
    Jerry
      My Computer
    Quote Quote

 

  Related Discussions
System was perfectly stable for such a long time... A couple of months back, Firefox started crashing whenever I attempted any kind of file download or page save, from any site. For a while I could work around using DownThemAll plugin. Then that crashed too. For a while , I could get downloads...
Thunderbird
in Browsers & Mail

Does anybody know the name of the file that Thunderbird stores saved emails in?
The look of Thunderbird
in Customization

I found this Add-on it's a theme in a way. I am using TB 5 https://addons.mozilla.org/en-US/thunderbird/addon/phoenity-shredder/ As you can see it takes on the theme you are using in Windows 7. Here is Thunderbird default with default Window 7 Aero theme 166188 Here it is with default...
Thunderbird 2
in Browsers & Mail

Has anyone ran this on Windows 7-64 successfully
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 15:10.
Find Us