Problems in Windows Live Mail Essential 2011

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  1. Posts : 748
    Vista and now 7 in 32 and 64 bit.
       #11

    The question of not having the "Move up or down" is beyond me. It should be there, by default, on a mouse right click.

    You can sort , with a compromise, by adding a digit to their name, e.g:

    1 Accts
    2 Bones
    3 Specialists
    ....etc
      My Computer


  2. Posts : 92
    Windows 7 Home, 64 bit.
    Thread Starter
       #12

    davehc said:
    The question of not having the "Move up or down" is beyond me. It should be there, by default, on a mouse right click.
    Thank you Davehc, but where it has the "Move up or down" is only when clicking on the account email address. Being that "Outbox" is not an address it doesn't have it. Could this be the reason? Or is it another glitch?

    You can sort , with a compromise, by adding a digit to their name, e.g:

    1 Accts
    2 Bones
    3 Specialists
    ....etc
    This is a good idea, I'm going to try it. Thanks so much! :) Adela
      My Computer


  3. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #13

    Adela said:
    davehc said:
    The question of not having the "Move up or down" is beyond me. It should be there, by default, on a mouse right click.
    Thank you Davehc, but where it has the "Move up or down" is only when clicking on the account email address. Being that "Outbox" is not an address it doesn't have it. Could this be the reason? Or is it another glitch?

    You can sort , with a compromise, by adding a digit to their name, e.g:

    1 Accts
    2 Bones
    3 Specialists
    ....etc
    This is a good idea, I'm going to try it. Thanks so much! :) Adela
    Another way to move your folders:

    Click on Folders at the top. Select the folder you want to move and at the top click the Move icon under "actions" and a window will open and you can select where to move the folder.

    Problems in Windows Live Mail Essential 2011-mail-move.png

    Jim
      My Computer


  4. Posts : 748
    Vista and now 7 in 32 and 64 bit.
       #14

    Gotta be a glitch, I'm afraid. There's mine!


    Problems in Windows Live Mail Essential 2011-up-down.png
      My Computer


  5. Posts : 92
    Windows 7 Home, 64 bit.
    Thread Starter
       #15

    Davehc, yes it must be a glitch...

    Jim, I did try clicking on “Folders” then on the folder to be moved. I didn’t see an “Action” button so I just clicked on “Move To”, and it took me to the regular Move (or Copy) window where one puts files inside the folders by clicking on the folders, rather than moving the folder itself. Am I doing it wrong maybe? lol!


    Thank you both again... Adela
      My Computer


  6. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #16

    Wrong icon. The Move To is for messages. A little further to the right is the Move icon. That will be greyed out until you select a folder then it will be available to use.

    Problems in Windows Live Mail Essential 2011-move.png

    Jim
      My Computer


  7. Posts : 92
    Windows 7 Home, 64 bit.
    Thread Starter
       #17

    Phone Man said:
    Wrong icon. The Move To is for messages. A little further to the right is the Move icon. That will be greyed out until you select a folder then it will be available to use.
    Problems in Windows Live Mail Essential 2011-move.png
    Jim
    Jim, thank you for the very clear instructions! I clicked on the right icon but:

    “Move” icon: It says “Select a folder to move this item to” and again, it went to the same window where we put files into folders, which is titled: ”Move the item(s) to the selected folder”.

    I then tried the “Go to“ icon that says “Select a folder to go to”, but it went to the same window, with title: “Go to the selected folder”.

    I thank you so much for your time but both icons seem to go to folders already there. It also seems there’s no way to achieve this task in WLM 2011... Adela
      My Computer


  8. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #18

    Adela said:
    Phone Man said:
    Wrong icon. The Move To is for messages. A little further to the right is the Move icon. That will be greyed out until you select a folder then it will be available to use.
    Problems in Windows Live Mail Essential 2011-move.png
    Jim
    “Move” icon: It says “Select a folder to move this item to” and again, it went to the same window where we put files into folders, which is titled: ”Move the item(s) to the selected folder”.
    That is correct. The "item" is the folder you selected. It can be moved to any other folder that is on the list included the "Account Name". If you Move a folder to the Account Name it will list it below the "Deleted" folder.

    The "Move To" moves messages and the "Move" moves folders but uses the same window for choices.

    A Folder can be moved to the Account Name but a message can not.

    Jim
      My Computer


  9. Posts : 92
    Windows 7 Home, 64 bit.
    Thread Starter
       #19

    Oh how kind of you, Jim, to continue to help me, but I'm sorry I'm becoming a nuisance.

    That is correct. The "item" is the folder you selected. It can be moved to any other folder that is on the list included the "Account Name".
    I tried again, and it just doesn't allow me to insert a folder. It doesn't even allow me to use the right mouse on the email account name to insert a folder, within that window...

    If you Move a folder to the Account Name it will list it below the "Deleted" folder.
    This worked at the left column, where I dragged the folder into the email account name, which then it would place itself, alphabetically, right under the "Delete" folder...but after a day or two it stopped doing it, and at that point I came for help. But it won't do it within that window which apparently is only to insert files into folders?

    Could it be yet another glitch in this program? Who knows, but I'm really most grateful for all the time you took on my account. :) Adela
      My Computer


  10. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #20

    Here is a step by step procedure. See if it works, if not you may need to do a repair.

    Select the folder you want to move. "ATT" and select the Move icon and the Move window should look like this.


    Problems in Windows Live Mail Essential 2011-move-1.png

    Then in the Move window select the Account Name and then select the OK button.

    Problems in Windows Live Mail Essential 2011-move-2.png

    If this does not work you can try a repair.

    Go to Control Panel/Program and Features and select Windows Live Essentials. then select Repair.

    Problems in Windows Live Mail Essential 2011-live-repair.png

    Jim
      My Computer


 
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