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Windows 7: Internet Explorer has stopped working message

02 May 2011   #1

windows 7 home premium 32bit
 
 
Internet Explorer has stopped working message

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

This is what I keep getting popping up...but Internet Explorer carries on working so I dont understand why it keeps popping up all the time...I dont seem to have any virus or malware as I done checks so dont understand what its doing it for.

I have tried to reset Internet Explorer which seemed to work for a very limited time but starts up again for no reason I can see..

Anyone throw any light on this situation?

My System SpecsSystem Spec
.

02 May 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

angiesluck welcome

1.The message you receive is usually caused by an add-on to IE.
Troubleshooting IE without Add-ons
Click on Start > All Programs > Accessories > System Tools, and click Internet Explorer no Add-ons.
Then re-enable add-ons 1 at a time until you locate the add-on causing your problem.

2.There have been reports of the Google toolbar causing this problem so if you have the Google toolbar I would suggest uninstalling it.

3.Try using System File Checker to scan your OS for missing/corrupt files.
Click Start, and then type cmd in the Start Search box.
In the results area, right-click cmd.exe, and then click Run as administrator.
Click Yes / Continue if you are the administrator or type the administrator password.
At the command prompt, type sfc /scannow, and then press ENTER.

The scan may take some time, so be patient.
Windows will repair any corrupted or missing files that it finds.
If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows 7 CD.

Good luck.
My System SpecsSystem Spec
05 May 2011   #3

windows 7 home premium 32bit
 
 

Hi, thanks for your help, I did the scan that came back clear, I have disabled google toolbar and I will let you know if it still does it....Nothing so far as I type this and it does usually come up every minute ....hopefully your suggestion has worked I'll keep you posted...Thanks once again
My System SpecsSystem Spec
.


05 May 2011   #4

 
 

Take a look at this article re: methods to fix Internet Explorer has stopped working – Error Message: - from Windows 7 Themes.net
My System SpecsSystem Spec
05 May 2011   #5

windows 7 home premium 32bit
 
 

cheers I will do that now as it has started yet again
My System SpecsSystem Spec
05 May 2011   #6

windows 7 home premium 32bit
 
 

It says to untick the .....enable protected mode then restart computer but it says that by unticking this it will put the computer at risk ..so not sure what to do now..should I risk putting my computer at risk?
My System SpecsSystem Spec
05 May 2011   #7

 
 

Quote   Quote: Originally Posted by angiesluck View Post
It says to untick the .....enable protected mode then restart computer but it says that by unticking this it will put the computer at risk ..so not sure what to do now..should I risk putting my computer at risk?
The article gives 4 ways to approach the problem:

Disable Protected Mode
Reset Internet Explorer Settings
Reinstall Internet Explorer
Switch Browser

In regard to the first, Disable Protected Mode, I tend to be pretty cautious too, so I would try the other 3 methods first. If none of them help with the problem, and you wanted to try to Disable Protected Mode, then you might re-enable Protected Mode as soon as you re-boot your system. I think that would pretty much minimize any potential risk ---

If you haven't already done so, there are quite a few additional suggestions in the 'Comments' section below the article.

Also, check your Add-Ons, becaue very often one or more of them could be causing the problem. Also conflicts with other apps --- because many apps are not configured to work with IE9.
My System SpecsSystem Spec
06 May 2011   #8

windows 7 home premium 32bit
 
 

I am still getting it even using it with no addons enabled....I have tried the reset b4 but still does it....If i chose to reinstall then I will lose all my favourites (and I have many) I havent used another browser because I like internet explorer and find it to be safe..as far as I am aware anyway
My System SpecsSystem Spec
06 May 2011   #9

windows 7 home premium 32bit
 
 

If I install google chrome will that take away my favourites? I would assume it would do
My System SpecsSystem Spec
06 May 2011   #10

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by angiesluck View Post
If I install google chrome will that take away my favourites? I would assume it would do
On most browsers, they allow you to import your favourites/bookmarks on the first run wizard. Don't know whether Chrome does but I know Firefox and Opera do, so I don't see why not.
My System SpecsSystem Spec
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