Internet Explorer has stopped working message

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  1. Posts : 172
    windows 7 home premium 32bit
       #1

    Internet Explorer has stopped working message


    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

    This is what I keep getting popping up...but Internet Explorer carries on working so I dont understand why it keeps popping up all the time...I dont seem to have any virus or malware as I done checks so dont understand what its doing it for.

    I have tried to reset Internet Explorer which seemed to work for a very limited time but starts up again for no reason I can see..

    Anyone throw any light on this situation?
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    angiesluck welcome

    1.The message you receive is usually caused by an add-on to IE.
    Troubleshooting IE without Add-ons
    Click on Start > All Programs > Accessories > System Tools, and click Internet Explorer no Add-ons.
    Then re-enable add-ons 1 at a time until you locate the add-on causing your problem.

    2.There have been reports of the Google toolbar causing this problem so if you have the Google toolbar I would suggest uninstalling it.

    3.Try using System File Checker to scan your OS for missing/corrupt files.
    Click Start, and then type cmd in the Start Search box.
    In the results area, right-click cmd.exe, and then click Run as administrator.
    Click Yes / Continue if you are the administrator or type the administrator password.
    At the command prompt, type sfc /scannow, and then press ENTER.

    The scan may take some time, so be patient.
    Windows will repair any corrupted or missing files that it finds.
    If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows 7 CD.

    Good luck.
      My Computer


  3. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #3

    Hi, thanks for your help, I did the scan that came back clear, I have disabled google toolbar and I will let you know if it still does it....Nothing so far as I type this and it does usually come up every minute ....hopefully your suggestion has worked :) I'll keep you posted...Thanks once again
      My Computer


  4. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #4

    Take a look at this article re: methods to fix Internet Explorer has stopped working – Error Message: - from Windows 7 Themes.net
      My Computer


  5. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #5

    cheers I will do that now as it has started yet again
      My Computer


  6. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #6

    It says to untick the .....enable protected mode then restart computer but it says that by unticking this it will put the computer at risk ..so not sure what to do now..should I risk putting my computer at risk?
      My Computer


  7. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #7

    angiesluck said:
    It says to untick the .....enable protected mode then restart computer but it says that by unticking this it will put the computer at risk ..so not sure what to do now..should I risk putting my computer at risk?
    The article gives 4 ways to approach the problem:

    Disable Protected Mode
    Reset Internet Explorer Settings
    Reinstall Internet Explorer
    Switch Browser

    In regard to the first, Disable Protected Mode, I tend to be pretty cautious too, so I would try the other 3 methods first. If none of them help with the problem, and you wanted to try to Disable Protected Mode, then you might re-enable Protected Mode as soon as you re-boot your system. I think that would pretty much minimize any potential risk ---

    If you haven't already done so, there are quite a few additional suggestions in the 'Comments' section below the article.

    Also, check your Add-Ons, becaue very often one or more of them could be causing the problem. Also conflicts with other apps --- because many apps are not configured to work with IE9.
      My Computer


  8. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #8

    I am still getting it even using it with no addons enabled....I have tried the reset b4 but still does it....If i chose to reinstall then I will lose all my favourites (and I have many) I havent used another browser because I like internet explorer and find it to be safe..as far as I am aware anyway
      My Computer


  9. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #9

    If I install google chrome will that take away my favourites? I would assume it would do
      My Computer


  10. Posts : 3,427
    Windows 10 Pro x64
       #10

    angiesluck said:
    If I install google chrome will that take away my favourites? I would assume it would do
    On most browsers, they allow you to import your favourites/bookmarks on the first run wizard. Don't know whether Chrome does but I know Firefox and Opera do, so I don't see why not.
      My Computer


 
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