Browser Hijack issue


  1. Posts : 2
    windows 7 home premium
       #1

    Browser Hijack issue


    So awhile back i tried to get on internet explorer, but everytime i got on, it redirected me to a page that couldnt be found. even when i typed in a different website, it would start to go there, and then be redirected. i have tried downloading other browsers from my flash drive, but both google chrome and mozilla had the same problem. i have also been running HijackThis CWShredder, to no avail. AVG and spybot both did not detect anything. This is sort of my last resort before i just wipe my computer clean and redownload windows 7, which i really dont want to do.



    Oh and just additionl information, the web adress of the page that im redirecting to on internet explorer is

    res://C:\Windows\system32\shdoclc.dll./navcancl.htm

    Please post anything you think will work
      My Computer


  2. Posts : 46
    Vista HP / Win7 RC build 7100
       #2

    download and run the free version of malwarebytes Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    what version of IE ? Start it up without addons, could be a toolbar or other addon.
      My Computer


  3. Posts : 2
    windows 7 home premium
    Thread Starter
       #3

    I will download the antimalware. i am running IE 9, but i have tried it on IE 8, with the same result.
      My Computer


  4. Posts : 53,365
    Windows 10 Home x64
       #4

    Welcome to Seven Forums MagikMaker. If after running MalwareBytes, the problem remains. You likely have some sort of infection. You may have to post a HijackThis log. I am not sure if any of our members do full HijackThis log analysis, but post in the Security forum and ask. If not, we can point you towards a dedicated HijackThis forum.

    A Guy
      My Computer


 

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